Customer Service Outfitter

Cabela's • Kalispell, MT • 20h ago

POSITION SUMMARY:

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.

ESSENTIAL FUNCTIONS:

Secures all firearms brought into the store with trigger locks.

Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.

Greets all customers as they enter the store in a friendly and outgoing manner.

Handles customer's merchandise returns; complete refund / exchange paperwork.

Sorts returns by category and return to proper area.

Sells appropriate Hunting and Fishing Licenses.

Handles and administers all incentive and reward programs.

Remains product knowledgeable.

Remains aware of advertised sales.

Keeps work area clean, neat and well stocked with supplies.

Follows all Company Policies and Procedures.

Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:

identifying and evaluating customers' needs

making product recommendations based off this analysis

promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.

ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High school diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures such as discounts and make change to customers

Ability to communicate in a friendly and professional manner to our customers and other associates

Ability to establish and maintain effective working relationships with Management, coworkers and customers

Ability to operate computerized Point of Sale register system

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

Constantly stand and/or walk during shift

Constantly communicate with others to exchange information

Constantly repeat motions that may include the wrists, hands and/or fingers

Occasionally ascend or descend ladders, stairs, ramps, etc.

Occasionally work in low or high temperatures

Occasionally work in noisy environments

Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)

INDEPENDENT JUDGEMENT :

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Part Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

Bass Pro Shops

Similar Jobs

Customer Service Rep

Waste Connections • Kalispell, MT • 6d ago

Management & Administrative

The Position: We are looking for a Customer Service Representative to join the team at our location in Kalispell, MT. Previous waste experience would be a huge plus ! This position is full time and the schedule is Monday...

6d ago

Go to Apply

Customer Service Representative

EXPRESS EMPLOYMENT PROFESSIONALS • Kalispell, MT • 3w ago

Management & Administrative

Hiring a Customer Service Representative for a dynamic and customer-focused company. If you thrive on helping others and enjoy being the go-to person for solutions, this is the role for you! Consistent Hours: Monday - Fr...

3w ago

Go to Apply

Administrative Assistant

EXPRESS EMPLOYMENT PROFESSIONALS • Kalispell, MT • 3w ago

Management & Administrative

Exciting Opportunity: Administrative Assistant- Join a Thriving Local Company! Express Employment Professionals is thrilled to partner with a dynamic Flathead Valley company seeking an Administrative Assistant to support...

3w ago

Go to Apply

Software Engineering Manager

EXPRESS EMPLOYMENT PROFESSIONALS • Kalispell, MT • 3w ago

Management & Administrative

Job Full Description Express Employment Professionals is seeking an experienced Software Engineering Manager for a leading local technology-driven company. This role blends senior full-stack engineering with advanced res...

3w ago

Go to Apply

Grizzly Bear Research Technician

State of Montana • Kalispell, MT • 16h ago

IT & Engineering

/THE// OUTSIDE//IS IN US ALL./// Announcement: Please remember to attach the required documents listed in this announcement. Resume Cover Letter Applications missing the requested documents will be considered incomplete...

16h ago

Go to Apply

Community Support Specialist

State of Montana • Kalispell, MT • 16h ago

IT & Engineering

COMMUNITY SUPPORT SPECIALIST FLATHEAD VALLEY REENTRY CENTER KALISPELL, MT. The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to wo...

16h ago

Go to Apply

Account Manager - Personal Insurance

HUB International • Kalispell, MT • 20h ago

Finance, Accounting & Banking

Are you a "people person"? Are you motivated by helping others? Do you thrive in a busy, ever-changing environment? ...Then keep reading, this might be the perfect opportunity for you! WHO IS HUB? At HUB International, w...

20h ago

Go to Apply

Account Manager - Personal Insurance

HUB International • Whitefish, MT • 20h ago

Finance, Accounting & Banking

20h ago

Go to Apply

Part Time - Fulfillment Associate - Flexible

Lowe's • Kalispell, MT • 22h ago

Manufacturing & Warehouse

Key Responsibilities Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders...

22h ago

Go to Apply

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn Haus • Coram, MT • 1d ago