Customer Service Technician
Requisition ID: 15415
Location:
Holly Hill, SC, US, 29059
Pay Type: Hourly
COMPANY OVERVIEW
Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us.
As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market.
Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition.
Learn more at www.amrize.com/careers (https://www.amrize.com/us/en/careers.html)
Description:
We're seeking aCustomer Service Technicianwho's ready to put your skills to work on projects that matter - and build a career with a company that's building North America.
Job Title: Customer Service Technician | Req ID: 15415 | HR Contact: Jalen HIGGETT | Location: Holly Hill Cement Plant SC
ABOUT THE ROLE
Performs various tasks associated with the bagging, palletizing, batching, mixing, sampling, testing, loading rail, and the operation of feeding, weighing, bulk loading/transporting cement products, and providing customer service.
WHAT YOU'LL ACCOMPLISH
Operates and monitors bagging and palletizing stations, loads outgoing trucks, load and unload rail cars, unloads incoming raw materials, and prepares/tests product and raw material samples.
Operates forklift, small loader, rail car mover, sweeper, and other light industrial equipment.
Verifies accuracy of paperwork for incoming/outgoing shipments.
Records accurate information and statistics associated with all work performed. Makes operational changes based on analysis of data collected.
Interprets and understands readings on equipment instrumentation panels.
Participates in formal and on-the job training programs to acquire/broaden both technical and non-technical job skills; participates in cross training activities.
Interacts with members of Process Areas on a regular basis to gather or communicate information, solve problems, etc.
Follows all safety procedures, checks for safety hazards, takes corrective action to eliminate safety hazards. Adheres to plant environmental policies and maintains a clean and orderly work area.
Ensures product quality and quantity within assigned area.
Inspects equipment assigned to him/her each shift in accordance with plant policy.
Assists with preventative maintenance and repairs on equipment.
Applies skills and performs work in other positions as assigned.
Works rotating shift schedule as assigned, and available to be 'on call' to handle off shift production/customer demands or equipment repairs.
This position interacts with all plant employees.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE'RE LOOKING FOR
Required Education: High School diploma/GED
Required Work Experience: 1-2 years
Travel Requirements: Less than 10%
Required Computer and Software Skills: Basic computer skills
Additional Requirements:
1-2 years of basic industrial, mechanical, or shipping experience is required, 2-4 years experience is preferred.
Ability to lift up to 94 pound bags of material to manage inventory is required.
Must possess a valid driver's license.
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
WHAT WE OFFER
Competitive salary
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day
BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!
Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting-accommodations@amrize.com . This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.
While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
Nearest Major Market: Columbia
Nearest Secondary Market: South Carolina
