Community Needs Specialist

Catholic Charities Serving Central Washington • Yakima, WA • 19h ago

Description
The Community Needs Specialist will be responsible for conducting intakes and in-home needs assessments for area seniors and disabled throughout Catholic Charities service areas in designated Counties in Central Washington. This position will work collaboratively with all Catholic Charities Volunteer programs and other agency services to ensure wrap-around services are provided.
Responsibilities:
Deliver quality direct services within one or more Senior Service Programs
Complete client intakes and conduct in-home client assessments throughout Central WA as appropriate to ensure client meets priority population for services within the designated program
Support and implement recruitment and group projects = in collaboration with - other staff within Volunteer Programs.
Ensure volunteers accurately complete log for hours of services and mileage if appropriate
Maintain confidentiality according to program and professional standards
Maintain continued quality improvement to increase service delivery and ensure client needs are met
Provide support for volunteer - programs within local communities
Support volunteer teams- on ramp building, yard clean up and weatherizing projects (including wood provision and distribution), while ensuring efficient coordination and project completion
Organize and support - volunteer projects, including purchasing, payment, and documentation of volunteer projects
Support and attend recruitment events in the community in collaboration with Senior Service Specialists.
Complete documentation and data collection on all services provided
Maintain accurate and appropriate records on clients, volunteers, and services provided according to grant and program requirements
Submit personal timesheet, expense requests, and reports in a timely manner
Monitor volunteer group/client matches to ensure service was provided as requested
Provide Grant and Data Specialist information on volunteer hours required for billing
Participate in supervision and team meetings
Participate in supervision of the Senior Services Lead
Participate in Senior Services meetings
Participate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performance
Perform other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 60% of the time.
Non-physical Requirements:
Education
High School Diploma, Required
Experience
1 year of administrative experience answering phones, email, data collection, information, preferred
Proven experience providing respectful, compassionate support to vulnerable populations while maintaining professionalism and boundaries.
Special Skills
Ability to operate agency vehicle
Empathy and effective interaction with individuals within the target demographic that include seniors and homebound disabled adults
High level of motivation, independence, and adaptability
Ability to travel within Central Washington Counties with a flexible schedule
Proficiency in basic computer applications, including Microsoft Office
Bilingual English/Spanish highly preferred but not required
Licensure, Registratio

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