Retail Customer Service Team Member PT

Michaels • United States, United States • 2d ago

Store - MSP-RICHFIELD/WEST 66th, MN

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position:

$12.00 - $14.10

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Amazon Flex Delivery Driver - Earn $16.00 - $19.00/hr

Amazon Flex • Kasota, MN • 1w ago

Retail & Hospitality Sponsored

Amazon delivery partner opportunity – Earn $16.00 - $19.00/hr What is Amazon Flex? It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver w...

1w ago

Go to Apply

DISHWASHER- BANK OF AMERICA STADIUM

Compass Group, North America • Charlotte, NC • 25min ago

Retail & Hospitality

Levy Sector Position Title: [[title]] Pay Range : $16.00 to $17.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1497091 . The advertised program...

25min ago

Go to Apply

COOK- BANK OF AMERICA STADIUM

Compass Group, North America • Charlotte, NC • 25min ago

Retail & Hospitality

Levy Sector Position Title: [[title]] Pay Range : $17.00 to $19.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1497092 . The advertised program...

25min ago

Go to Apply

Retail Banking Officer

First Mutual Holding Co. • Paris, KY • 28min ago

Retail & Hospitality

Apply Job Type Full-time Description Position Summary:The Retail Banking Officer is responsible for planning, organizing, and leading all day-to-day sales and operations within the retail bank. Ensures achievement of exc...

28min ago

Go to Apply

Agave Club Server - FBC Premium - Frost Bank Center - Restaurant

ARAMARK • San Antonio, TX • 31min ago

Retail & Hospitality

Agave Club Server - FBC Premium - Frost Bank Center - Restaurant Requisition #: 628647 Location: SAN ANTONIO, TX, US, 78219 Career Area: Food Service Description: Job Description Serving others prepares you to lead other...

31min ago

Go to Apply

Agave Club Busser - FBC Premium - Frost Bank Center - Restaurant

ARAMARK • San Antonio, TX • 31min ago

Retail & Hospitality

Agave Club Busser - FBC Premium - Frost Bank Center - Restaurant Requisition #: 628648 Location: SAN ANTONIO, TX, US, 78219 Career Area: Food Service Description: Job Description The Runner-Busser is responsible for keep...

31min ago

Go to Apply

Banking Associate (20 Hours Weekly) - Fort Lauderdale/East Sunrise (Bilingual Spanish Preferred)

TD Bank • Fort Lauderdale, FL • 34min ago

Retail & Hospitality

Work Location: Fort Lauderdale, Florida, United States of America Hours: 20 Pay Details: $22.00 - $27.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunit...

34min ago

Go to Apply

COOK SUPERVISOR- BANK OF AMERICA STADIUM

Compass Group, North America • Charlotte, NC • 36min ago

Retail & Hospitality

Levy Sector Position Title: [[title]] Pay Range : $20.00 to $24.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1497093 . The advertised program...

36min ago

Go to Apply

Finance & Business Management - Retail Banking - Senior Associate

JPMorgan Chase • Columbus, OH • 36min ago

Retail & Hospitality

Join a team where your insights and initiative help shape the future of Retail Banking. As a Senior Associate, you will collaborate with leaders and partners across the business to promote meaningful change. Your work wi...

36min ago

Go to Apply

CLUBS KITCHEN EXPO- BANK OF AMERICA STADIUM

Compass Group, North America • Charlotte, NC • 37min ago

Retail & Hospitality

Levy Sector Position Title: [[title]] Pay Range : $20.00 to $20.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1497332 . The advertised program...

37min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.