Admissions Counselor - Central

University of Miami • Coral Gables, FL • 5h ago

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\eRecruiting\ApplyforaJob.pdf) .

Reporting to a member of the Undergraduate Admission senior leadership team (an associate director), the admission counselor is responsible for recruiting, evaluating, and enrolling talented students in alignment with the University's enrollment goals and policies. The role requires significant travel during peak recruitment seasons as well as participation in on-campus and virtual events designed to engage students and their families.

This position involves 4-6 weeks of domestic travel in the fall and 2-3 weeks in the spring, along with evening and weekend commitments during high-volume periods (September-May).

Salary: $39,956.72 - $47,895.00 depending on experience

CORE JOB FUNCTIONS

Student and Family Engagement

Explain educational programs, student outcomes, campus resources, and financial considerations to prospective students, families, and educators in a clear, approachable manner.

Provide personalized guidance and counseling to support students in making informed decisions.

Team Participation

Serve as an active member of the Transfer Team (responsible for supporting that process), collaborating with colleagues to achieve enrollment goals.

Communication and Follow-Up

Respond promptly and thoughtfully to inquiries from prospective and admitted students via phone, email, and other communication channels.

Build relationships with prospective students by securing contact information at off-campus events and campus visits, and following up in a timely, professional manner.

Campus Visit Experience

Rotate as "Admission Officer of the Day," welcoming walk-in visitors, setting up the Visit Center, and giving engaging presentations to students, families, and guests.

Support and participate in on-campus events, including open houses, yield programs, and admitted student events.

Recruitment and Outreach

Represent the University at off-campus events such as high school and community college visits, college fairs, and community-based programs to connect with prospective students and support the enrollment pipeline.

Application Review

Evaluate undergraduate applications in alignment with University policies, recruiting goals, and standards.

Provide accurate and timely guidance to students, parents, and school counselors regarding admissions policies, procedures, and academic programs.

Data and Systems Management

Effectively utilize Slate (Technolutions), PowerFaids, and other platforms to manage student records, track activities, and support data-informed decision-making.

Travel and Compliance

Possess a valid driver's license and willingness to travel independently as necessary to support recruitment and enrollment activities.

Minimum Qualifications:

Bachelor's degree required

Minimum 2 years of relevant work experience. Any relevant education, certifications and/or work experience may be considered.

Strong written and verbal communication skills, with a polished yet approachable style.

Demonstrated ability to provide exceptional customer service and build meaningful relationships.

Highly organized, adaptable, and capable of managing multiple priorities simultaneously.

Collaborative, humble, and solution-oriented, with a positive, energetic approach.

Proficiency with CRM platforms (Slate experience strongly preferred) and Microsoft Office Suite.

Flexibility to work evenings, weekends, and travel during peak recruitment periods.

Knowledge, Skills and Attitudes:

Ability to communicate effectively in both oral and written form, including giving presentations

Ability to handle difficult and stressful situations with professional composure

Ability to maintain effective interpersonal relationships, both internally and externally

Ability to understand and follow instructions

The University of Miami is recognized as one of the nation's premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

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