At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
The CDDO Special Requirements Review Analyst is responsible for conducting comprehensive Customer Due Diligence Reviews for both new and existing customers who have specific due diligence collection requirements. The analyst reviews customer information and documentation to ensure all required data is complete, accurate, and aligned with policy standards, while also confirming there are no objections to onboarding or expanding customer relationships.
This role focuses on identifying and reviewing customers classified as Special Requirements customers or those utilizing Special Requirement Products. The analyst partners closely with Business Line teams, Quality Control, Risk Management, and Enhanced Due Diligence (EDD) partners to ensure all KYC, CDD/EDD, and AML activities meet internal expectations and regulatory guidelines. Responsibilities include timely completion of CDD/EDD reviews, effective queue management, strong production output, and consistently high-quality work.
Success in this production-driven environment requires strong analytical and risk identification skills, as well as familiarity with AML, CIP, KYC, CDD/EDD standards, and customer onboarding practices. Ideal candidates will have prior experience in analysis, research, customer onboarding, and/or KYC functions.
The Analyst also collaborates with various Lines of Business, Risk/Compliance/Audit (RCA) teams, and RCA Managers to maintain an effective risk management framework. They may participate in projects that support compliance with applicable laws and regulations, help identify gaps, recommend solutions, escalate risks when appropriate, and serve as a functional liaison between the Line of Business and the Lines of Defense.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically 2+ years of applicable experience
Preferred Skills/Experience
Intermediate knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
Intermediate understanding of the business line's operations, products/services, systems, and associated risks/controls
Basic knowledge of Risk/Compliance/Audit competencies
Strong analytical, process facilitation and project management skills
Effective presentation, interpersonal, written and verbal communication skills
Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
**This role requires working from a U.S. Bank location three (3) or more days per week.
**We are hiring in the following locations:
Tempe, AZ
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
