Job Description Summary
The Supply Chain Software Functional Owner supports and optimizes supply chain software applications by managing and prioritizing backlogs, leading daily management for cross-functional development teams, conducting quality assurance testing, facilitating user training sessions, developing and standardizing work processes, and addressing customer issues through root cause analysis and corrective actions. This role emphasizes continuous improvement, customer satisfaction, and operational excellence, requiring strong problem-solving skills, proactive initiative, and the ability to balance priorities effectively.
Job Description
Roles and Responsibilities
Manage and prioritize a well-scoped backlog for supply chain software applications by collaborating with stakeholders to align features and enhancements with business needs.
Lead daily management for a cross-functional development team, ensuring alignment on priorities, tracking progress, and resolving issues.
Perform quality assurance testing to ensure software functionality, reliability, and alignment with requirements and user expectations.
Provide user support by answering questions, offering guidance on software functionality, and assisting with root cause analysis and corrective actions for customer incidents.
Facilitate user training and develop standard work documentation to ensure effective adoption and consistent use of software tools.
Manage incidents and execute business changes by collaborating with Digital Technology, documenting processes, conducting fit/gap analyses, and defining future state processes.
Drive continuous improvement by using FLIGHT DECK to reduce waste and partnering with Digital Technology and Supply Chain teams to optimize processes and tools.
Influence supply chain software strategy, guide teams and projects with minimal risk and complexity, and communicate complex concepts to align stakeholders on alternative perspectives.
Make informed decisions on complex tasks by evaluating information, engaging stakeholders to ensure business value, and offering innovative solutions with actionable recommendations.
Required Qualifications
Bachelor's degree from an accredited college or university (or a high school diploma / GED with a minimum of 4 years of experience in system/application development roles within sourcing, procurement, or related supply chain fields
A minimum of 3 years additional experience in system/application development roles within sourcing, procurement, or related supply chain fields
Desired Characteristics
Ability to influence supply chain software strategy and align features with business needs.
Skilled in root cause analysis, corrective actions, and offering innovative solutions to complex challenges.
Self-motivated to drive priorities, manage tasks, and deliver results with minimal oversight.
Commitment to understanding user needs, ensuring satisfaction, and delivering value through software tools.
Strong ability to work with cross-functional teams, stakeholders, and partners to achieve shared goals.
Capability to convey complex concepts clearly and influence stakeholders to consider alternative perspectives.
Experience in guiding teams, managing projects, and driving alignment on priorities and objectives.
Precision in backlog management, quality assurance testing, and documenting processes.
Dedication to using lean principles (e.g., FLIGHT DECK) to optimize processes and reduce waste.
Strong understanding of supply chain software applications, tools, and related technologies.
Flexibility to navigate changing priorities, challenges, and business needs effectively.
High evaluative judgment to assess information quality, engage stakeholders, and make informed decisions.
Ability to facilitate user training and develop standard work documentation for consistent adoption of tools.
Demonstrated strength in GE Aerospace leadership behaviors: Respect for People, Continuous Improvement, and Customer Focus
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ?
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)).
Additional Information
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
