Fleet Asset Management Specialist - Pool
Job details
General information
Entity
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.
Reference number
2026-169993
Job details
Domain
Programs / Customer Relations
Job field / Job profile
Customer services and support - Front office
Job title
Fleet Asset Management Specialist - Pool
Employment @type
Permanent
Professional category
Employees / Staff
Part time / Full time
Full-time
Job description
Summary of Job Purpose:
Responsible for handling any North American customer requests related to Pool assets by managing the stock of Safran Helicopter Engines USA, involving the sizing, the localization, the global immobilization loop follow-up as well as financial encumbrance analysis; Interacts with Safran Helicopter Engines worldwide repair centers and coordinates with Corporate to support North American Front Offices and customers; Proactively anticipates, resolves problems, and creates conditions to support the customer requests and achieves the target service rate provided to the operators; Responsible to reach the inventory value target. Demonstrate creative problem solving skills along with proficient Safran Helicopter Engines processes knowledge to propose process change and improvement initiatives as well as customized solutions for customer needs.
Job Duties:
Customer support management
Provide AOG support
Review all the @types of requests (Standard Exchange, rental, outright sales and consignments) and interact with other Safran Helicopter Engines Pool sites if needed to find the best and creative solution to ensure customer requirement is met on time, and the service rate target reached
Provide the appropriate assets to Front Offices for any customer requests
For customized requests, build materials specifically in order to meet the customer's technical criteria or budget.
Coordinate with the Corporate the worldwide answers to requests and participate to the overall customer satisfaction
Ship engines to foreign countries
Ensure the commercial policy application
Stock Management
Manage the stock ensuring to always have a safety stock
Manage the launches of materials in repair, considering the "just-in-time" concept with the repair shop to reduce the overall pool inventory cost.
Select the appropriate materials to be repaired, considering a cost analysis and the customer satisfaction
Define the appropriate repair center and coordinate the induction through a slotting process with the MPS Manager
But what else? (advantages, specificities, etc.)
Stock Management
Ensure the normal progress of the engines in repair as per the TAT goal, and prioritize (communicating with the shop) if needed considering the future customer's requirements
Manage the distribution of the Safran Helicopter Engines USA materials through our different storage locations
Participate to the stock sizing process and its distribution target per status (Available, WIP...) and revise the stock to take into account any seasonality, customer flying trend changes and new contracts signed
Review the entire stock periodically to ensure all the serviceable assets have not reached a limit (storage or calendar), the consignment stock is accurate, the assets blocked have an action plan in order to release them and to ensure the stock is rotating appropriately
Assist the Pool Technical team review the stock for any applicable Alert Service Bulletins.
Manage the stock on a financial standpoint, reaching the inventory value target define with Finance, by scrapping, selling or transferring materials.
Maintain corporate IT system (TOOLS/PAARIS, OPX and SAP) and correct any discrepancy within the inventory reconciliation process
Ensure assets have no financial encumbrance by managing and analyzing requests in the International Registry
Ensure a back-up function to the Pick-Up service, Core Return Coordinator role, and CWB Coordinator Role
Candidate skills & requirements
Projects Management
Lead and support projects helping to increase the customer satisfaction and decrease TAT and cost
Lead and support projects improving the accuracy of the stock in the different IT system
Lead and support initiatives to improve the efficiency within the Department and between departments
Propose idea and improvement projects
SAP Key User ; Depending on the workload distribution within the team
Requirements:
Bachelor's degree (B.A.) from four-year college or university or four years of experience in aviation mechanical, engineering or technical position
Mechanical/technical /interpersonal-Advanced- Skills must be adapted to the unique requirements of the organization.
Advanced - Microsoft Office: Outlook, Word, Excel, PowerPoint, sharePoint preferred
3+ years of advanced spreadsheets skills (pivot tables, charts/graphs, excel formulas, etc...) preferred
Experience in delivering results under pressure and take decisions
Experience in working across cultures and being sensitive to local sensitivities
Lean sigma or project management certification would be an asset
Able to multitasks, autonomous and proactive
5.0 Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions while performing the duties of this Job:
While performing the duties of this Job the employee is:
Regularly required to sit; use hands to finger, handle, or feel and talk or hear.
Frequently required to reach with hands and arms.
Occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
The noise level in the work environment is usually quiet.
Annual salary
TBD
Job location
Job location
North America, United States, Texas
City (-ies)
Grand Prairie
Applicant criteria
Minimum education level achieved
Bachelor's Degree
Minimum experience level required
More than 3 years
ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency
Yes
