Customer Service Representative

Waste Connections • Twin Falls, ID • 1d ago

PSI Environmental Systems , a Waste Connections company, is looking for a high-energy, detail-oriented Customer Service Representative to join the team in Twin Falls, ID!

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

**.

Starting Pay:** $18.00/hour

Full Benefits : Medical, Dental, Vision, Life, Disability, FSA

Paid holidays off & Generous PTO .

401(k) with company match

Opportunities for career growth within a stable, nationwide company

A culture built on teamwork, respect, and integrity

DUTIES AND RESPONSIBILITIES:

Answers high volume incoming calls from customers.

Responds to voicemail & email inquiries from customers.

Provides information to the public regarding company services and rates.

Receives cash and electronic payments from customers.

Work in conjunction with other departments to resolve customer disputes.

Communicate with customers and complete orders such as starting, stopping, or changing service.

Accurately record & document communications with customers.

Prepare customer work orders, posts those orders to customer accounts, and assures timely communication of work orders to drivers;

Determine charges for service requested, take payments, prepare change, and manage the cash till.

Effectively navigate company specific computer operational systems.

Welcome and help walk-in customers at the front desk

Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.

Work in a fast-paced environment while maintaining high levels of detail.

Various office tasks in other areas as needed.

You should be able to start tasks on your own, work well by yourself and with others.

MINIMUM JOB REQUIREMENTS:

1 year of Customer Service experience in a high-volume atmosphere.

Arithmetic skill needed to calculate rate adjustments for discounted or partial service.

Knowledge and skill to accurately input into a computer, including ten key entry, work order, billing and credit posting information.

Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.

Excellent organization and communication skills.

Ability to analyze and solve problems. Gather data, compile information, and prepare reports.

WORKING CONDITIONS AND PHYSICAL EFFORT:

Work environment is an In-Office a call center. ( Not Remote ) Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.

CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.

Also, long periods spent sitting, typing, or looking at a computer screen are very common.

** If applying through Indeed or other third party site:

To be considered for any of our current openings you must complete an application directly through our website at: www.wasteconnections.com

Application information and additional instructions can be found once you select your position of interest.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Similar Jobs

Administrative Assistant

Twin Falls County • Twin Falls, ID • 9h ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2481157 Twin Falls County Administrative Assistant SALARY \$21.72 Hourly LOCATION Twin Falls County, ID JOB TY...

9h ago

Go to Apply

Case Manager

Twin Falls County • Twin Falls, ID • 6d ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2479261 Twin Falls County Case Manager SALARY \$26.29 Hourly LOCATION Twin Falls County, ID JOB TYPE Full-time...

6d ago

Go to Apply

Online Services Specialist

First Federal Savings Bank of Twin Falls • Twin Falls, ID • 6d ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2479239 Why work for First Federal Bank? Our company culture is driven by our desire to serve our members and...

6d ago

Go to Apply

Customer Service Center Specialist

First Federal Savings Bank of Twin Falls • Twin Falls, ID • 1w ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2478039 Why work for First Federal Bank? Our company culture is driven by our desire to serve our members and...

1w ago

Go to Apply

Service Technician

Lithia & Driveway • Twin Falls, ID • 1w ago

Management & Administrative

Dealership:L0172 Lithia Chrysler Jeep Dodge of Twin Falls Lithia Chrysler Jeep Dodge of Twin FallsNow Hiring: Experienced Automotive Technicians Compensation tailored to top technicians - we will make it work for you We...

1w ago

Go to Apply

Customer Service Associate

Raising Cane's • Twin Falls, ID • 2w ago

Management & Administrative

Starting hiring pay at: $13 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In thi...

2w ago

Go to Apply

Customer Service Associate I

Dollar Tree • Jerome, ID • 3w ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

3w ago

Go to Apply

Operations Engineering Manager (Twin Falls, ID)

Chobani • Twin Falls, ID • 3w ago

Management & Administrative

Summary The Operations Engineering Manager will be both a strategic partner to production and a hands-on technical leader, driving engineering excellence across the platform. This role aligns engineering initiatives with...

3w ago

Go to Apply

Journeyman Mechanic

WestRock Company • Twin Falls, ID • 9h ago

Manufacturing & Warehouse

The Electro-Mechanical Maintenance Mechanic primary responsibilities, with safety in mind, are to maintain, tests, and repairs electrical/electronic, mechanical, hydraulic, and pneumatic systems and components. Possessin...

9h ago

Go to Apply

Medication Management Pharmacist

St. Luke's Health System • Twin Falls, ID • 2d ago

Hospital & Medical

Overview At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to crea...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.