Position Summary...
What you'll do...
Role summary:
The (USA) Digital Coach plays a pivotal role in guiding and developing associates by delivering effective training and fostering collaboration across all levels. This position supports store operations through technology integration, business initiatives, and merchandising strategies while driving customer service excellence. The Digital Coach leads change efforts, provides clear direction, and promotes continuous learning to enhance performance and operational efficiency. By leveraging data insights and maintaining high standards of integrity, this role contributes to achieving sales goals and delivering an exceptional customer experience aligned with company values.
About the team:
The team is dedicated to building strong leadership focused on delivering outstanding customer experiences and operational excellence. They drive continuous growth and innovation by attracting and developing skilled professionals passionate about leading change and empowering associates. This team fosters collaboration across all levels, ensuring clear communication of business objectives and supporting associates through training and mentorship. Committed to high standards, they implement effective solutions to meet evolving customer needs while promoting accountability, adaptability, and a culture of learning to achieve exceptional results and sustained success.
What you'll do:
Lead and develop teams by providing training, coaching, and constructive feedback to enhance associate performance.
Communicate and collaborate with associates at all levels to support store operations and implement business initiatives.
Model and uphold exceptional customer service standards aligned with company service models.
Drive financial performance by monitoring profit and loss, managing budgets, and controlling expenses.
Oversee merchandise presentation, inventory flow, and operational processes to meet sales and profit goals.
Foster a culture of accountability, continuous learning, and adaptability to support business objectives.
Ensure compliance with company policies, ethics, and integrity standards while promoting a positive workplace environment.
What you'll bring:
Proven ability to lead and develop teams through effective training, coaching, and active listening.
Strong communication skills to collaborate with associates at all levels and convey business objectives clearly.
Experience driving customer service excellence by modeling standards and resolving issues efficiently.
Ability to analyze financial performance, manage budgets, and implement action plans to achieve sales and profit goals.
Skilled in fostering accountability, continuous learning, and adaptability within teams.
Commitment to integrity, ethical conduct, and supporting company values in all business practices.
Demonstrated capability to implement process improvements and support organizational change initiatives.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .
The annual salary range for this position is $65,000.00 - $80,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
Regional Pay Zone (RPZ) (based on location)
Complex Structure (based on external factors that create challenges)
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State Pay Differential:
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This job has an additional differential to meet legislative requirements, where applicable.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Primary Location...
7162 Highway 1, Marksville, LA 71350-4351, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
