Senior Operations Manager
West Monroe, LA
Pay Range: $110,000 - $150,000 annually
Schedule: Primarily day shift, must be flexible to support all shifts
Permanent position with full benefits
About Us
We are a global leader in mechanical engineering and industrial services, delivering advanced solutions in paper manufacturing, renewable energy, and sustainable industrial technologies. Our mission is to drive innovation while maintaining a climate-neutral footprint worldwide.
Why You'll Love Working Here
Flexibility with work/life balance
Competitive compensation and benefits package
401K with generous company match
Tuition reimbursement opportunities
Commitment to sustainability and climate-neutral operations
Summary
The Senior Manager of Operations is responsible for leading an operating unit of approximately 100 employees to achieve annual goals for safety, quality, efficiency, and profitability. This role manages the site leadership team and ensures the development and execution of clear strategies and plans to meet business objectives.
Responsibilities
Ensure site employees are aligned with company goals, emphasizing safety, quality, and financial performance
Communicate business objectives and results, engaging employees at all levels
Partner with sales and product management to understand customer requirements and deliver high-quality results
Develop and implement solutions to close performance gaps in safety, quality, and financial metrics
Lead with transparency and collaboration through regular updates and coaching sessions with leadership teams
Foster a high-performance, inclusive, and collaborative workplace culture with continuous improvement practices
Optimize critical aspects of operations to meet performance targets
Integrate AI tools and low-code technologies (e.g., MS Copilot, Power Automate) to enhance workflows and decision-making
Ensure accountability for employee performance through recognition and corrective action where necessary
Requirements
Bachelor's degree in a technical or business discipline required
Minimum 5 years of leadership experience, including at least 1 year in operations management
Must have management experience in an industrial or manufacturing environment; experience working in a paper mill is a plus
Strong knowledge of operational excellence, lean manufacturing, and continuous improvement practices
Experience with MRP/ERP systems (e.g., JD Edwards) and data analytics tools (e.g., Power BI, Pyramid BI)
Familiarity with AI and low-code technologies such as MS Copilot, Power Apps, or MS Forms preferred
Skilled in coaching, mentoring, problem-solving, and project management
Strong communication, customer service orientation, and attention to detail
Ability to manage and motivate teams in a fast-paced, industrial environment
Physical Demands
Frequent standing, walking, and sitting in an industrial environment with moderate noise levels
Occasional reaching, lifting, stooping, or crouching
Vision requirements include close, distance, peripheral vision, depth perception, and focus adjustment
Additional Information
This is a full-time, on-site position in West Monroe, LA
Occasional domestic and international travel is required
Apply today to lead a high-performing operations team in an organization that values innovation, sustainability, and people development.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
