Housing Operations Manager

YMCA of San Diego County • Oceanside, CA • 2d ago

Responsibilities

Participate in department decision-making, program planning, policy development and administration oversight, assist with on-site participant crises, over the phone crisis calls and housing emergencies, and perform participant and staff mediation as needed

Maintain the programs referrals and waiting list and coordinate recruitment, eligibility and intake for prospective participants; Coordinate move-ins for new program participants and the program exit process

Facilitate rent collection from program participants, including rent calculation and re-calculations; and processing rent with the YMCA fiscal department; Manage the participant reimbursement and stipend processes, including financial tracking and auditing, check requests, supporting documentation, audits and check distribution; Ensure reporting and data entry into the program required systems

Manage relationship with landlords, property managers and community housing authorities; Maintain community leases as well as monitor, track and coordinate payment of utilities and other associated bills for each apartment

Coordinate case planning with case management staff and assist with life cycle of the participant experience, including orientation, intake and discharge procedures and aftercare services

Guide and educate participants on how to secure and maintain permanent affordable housing, including tenant/landlord rights and responsibilities

Conduct housing quality standards inspection based on program guidelines to ensure that housing meets basic standards for clean and safe housing

Assess need for and coordination of renovations, upgrades, maintenance and repairs needed for facilities, vehicle and furnishings; Ensure a clean, well-maintained and safe facility and oversee the programs cleanliness procedures

Position may require the transport of participants in a YMCA vehicle to and from activities and appointments as needed; Practice non-aggressive defensive driving techniques; Operate YMCA vehicles in safe manner; Vehicle use is for YMCA business only

Perform other administrative tasks as assigned and assist with maintaining proper document storage of confidential information and auditing; Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees

TRAVEL REQUIREMENTS:

Must have access to reliable transportation to travel regularly throughout San Diego County

Occasional in-state and out-of-state travel

Qualifications

Bachelor's degree in social science, psychology or a related field or equivalent work experience is required

Three to five (3-5) years of experience required working with under resourced population, young adults (ages 16-24) including youth and families

Knowledge of and experience with systematic entities that serve under resourced youth and families

Familiar with the operations of a transitional living program required

Experience with Independent Living Skills issues required

Experience providing administrative and clerical support in a fast-paced office environment required

Experience with MS office (Word, Excel, Outlook, Etc.)

Strong computer knowledge and skills

JOB COMPETENCIES:

Excellent verbal, written and interpersonal communication skills with the ability to quickly build rapport with others and ability to establish and maintain a working relationship with staff, volunteers, funders, and the community

Must have demonstrated leadership, training, and public speaking skills and ability to motivate and lead teams

Ability to work in a very diverse setting with people of all backgrounds, culture, and orientation

Ability to communicate expertise to improve and influence systems chang

Work independently and as a team member to create innovative ways to meet contract goals and provide ahigh level of service that is engaging and meets the needs of the participants

Strong attention to detail, organized, and the ability to manage multiple, competing deadlines simultaneously

Physical ability to lift 60 lbs. safely

Ability to work with confidential information

Must be self-aware, flexible, adaptable and teachable

Demonstrate initiative, resourcefulness and problem solving skills

Must be an adult role model with the ability to effectively set limits and function in crisis-oriented and high stress situations

Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation

Ability to adequately observe participants activities, enforce safety regulations and apply appropriate policies and procedures

Must possess the ability to lead and interact in group activities and perform related physical skills

Ability to work effectively with others in alignment with the YMCA 4 Core Values; Models the 4 Core Values in all aspects of position responsibilities

Must be available to work required evening and late night hours, including occasional weekends and holidays

PRE-HIRE CONTINGENCIES:

Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notification

Current CPR/AED, and First Aid Certification, must include Adult and Child/Infant, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute

Acosta Group • Oceanside, CA • 1d ago

Management & Administrative

Wireless Sales Manager General Information Company: PRE-US Location: OCEANSIDE, California, 92057 Ref #: M101395 Pay Rate: $ 21.00 Experience/skills and/or location may influence position wage rate Range Minimum: $ 21.00...

1d ago

Go to Apply

Sales Manager - Digital Pathology

Danaher Corporation • Oceanside, CA • 1d ago

Management & Administrative

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's ( https://danaher.com/our-businesses )...

1d ago

Go to Apply

Sales Manager - Digital Pathology

Danaher Corporation • Carlsbad, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

Sales Manager - Digital Pathology

Danaher Corporation • Escondido, CA • 1d ago

Management & Administrative

1d ago

Go to Apply

Customer Service Representative

Robert Half • San Marcos, CA • 2d ago

Management & Administrative

Description We are looking for a dedicated Customer Service Representative to join our team in San Marcos, California. This Contract to permanent position offers the opportunity to assist customers with their needs while...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.