Sales Floor Department Supervisor Electrical & Plumbing

Lowe's • Belle Vernon, PA • 1d ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

Providing resources and tools to support those directly helping customers provide the best service.

Assisting with down stocking and area recovery as well as providing input into merchandising decisions.

Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.

In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

What We're Looking For

Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.

Requires morning, afternoon and evening availability any day of the week.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.

1 year of experience in customer service.

1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).

Experience providing direction or supervision to teams (with or without direct report responsibility).

Experience supporting or participating in the process of training, mentoring and developing associates.

Experience working cross-functionally.

Experience Using Microsoft Office Suite.

Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

3 years of retail customer service experience.

3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).

Experience in a leadership role with direct report responsibility.

Experience working in the home improvement retail sector.

Experience working in a fast paced, dynamic retail environment.

Experience in key carrying role with manager-on-duty responsibilities.

Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

LI-CR5

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

Account Executive - Select & Growth (hunting)

Pegasystems • Pittsburgh, PA • 20h ago

Sales & Marketing

Account Executive - Select & Growth (hunting) Job Category: Sales Location: US - Connecticut - Remote | US - Massachusetts - Remote | US - New Jersey - Remote | US - New York - Remote | US - Pennsylvania - Remote Mee...

20h ago

Go to Apply

Fire Sales Specialist

Cintas • Pittsburgh, PA • 1d ago

Sales & Marketing

Requisition Number: 217787 Job Description Cintas is seeking a Fire Sales Specialist for Cintas Fire Protection. Responsibilities include selling our products and services to new customers, generating new business, cold...

1d ago

Go to Apply

Sales Associate I

Coach • Washington, PA • 1d ago

Sales & Marketing

Reference #: 1347145200A1 Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful...

1d ago

Go to Apply

Sales Administrator

Lithia & Driveway • Washington, Washington • 1d ago

Sales & Marketing

Dealership:L0436 Michael's Toyota of Bellevue Michael's Toyota of BellevueSales Administrator Pay: Starting at $18 hourly Schedule: Days and hours are somewhat flexible and can be discussed at interview. Must have weeken...

1d ago

Go to Apply

Sales Specialist

Home Depot • West Mifflin, PA • 6d ago

Sales & Marketing

Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales...

6d ago

Go to Apply

Sales Specialist

Home Depot • Pittsburgh, PA • 6d ago

Sales & Marketing

6d ago

Go to Apply

Sales Specialist

Home Depot • Greensburg, PA • 6d ago

Sales & Marketing

6d ago

Go to Apply

Software QA Engineer (Salesforce & Integrations)

ZOLL Services LLC (on SAM site) • Pittsburgh, PA • 1w ago

Sales & Marketing

Reference #: R17096 CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, soft...

1w ago

Go to Apply

Marketing & Social Media Coordinator

Beemac Logistics • Pittsburgh, PA • 1w ago

Sales & Marketing

Position Summary: The Marketing & Social Media Coordinator will play a key role in serving at the front lines of all marketing efforts. This role requires someone with a knack for social media engagement and a strong...

1w ago

Go to Apply

Marketing Specialist

Beemac Logistics • Pittsburgh, PA • 1w ago

Sales & Marketing

Position Summary: The Marketing Specialist will play a key role in serving at the front lines of all marketing efforts. This role requires someone with a knack for social media engagement and a strong, charismatic person...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.