Job Description:
The Marketing Operations Manager will build and lead the global marketing operations framework, including enablement, governance, workflow standardization, and a formalized training and education program for all Envista Operating Companies (OpCo's). This role is essential in ensuring our enterprise MarTech stack and operational systems are governed, optimized, and fully leveraged to support scalable and compliant marketing execution.
This role serves as the connective tissue between central platforms, OpCo marketers, IT, procurement, and external partners owning operational rigor, platform alignment, communication, and cross-functional enablement across the organization.
Platform Operations & Governance
· Govern and manage enterprise platforms including:
· Adobe Workfront
· SharePoint hubs & document management
· Ticketing & project request systems
· 3rd-party IT support vendor
· And others
· Oversee platform configuration, user provisioning, access standards, and permission frameworks.
· Maintain data stewardship standards, governance policies, and usage compliance across OpCos.
Global Enablement & Execution
· Design and deliver a scalable global training and education program for marketing teams.
· Build onboarding curricula, learning modules, process playbooks, and self-service documentation.
· Host recurring enablement sessions, office hours, and platform update communications.
Operations & Process Excellence
· Define and optimize end-to-end workflows including campaign intake, asset routing, reviews, approvals, and ticket SLAs.
· Own communication and adoption of all operational processes, platform changes, and usage requirements.
· Develop maturity models and scorecards to measure capability lift and adoption growth.
Reporting, Data & Operational Insights
· Maintain reporting dashboards across Workfront queues, ticketing volume, SLAs, adoption, and utilization.
· Perform data analysis to identify bottlenecks, efficiency opportunities, and capability trends.
· Build standardized reports and templates in Excel/Sheets to support operational forecasting and planning.
· Advanced Excel literacy required (pivot tables, VLOOKUP/XLOOKUP, conditional logic, dashboarding).
Collaboration & Cross-Functional Alignment
Act as the central PMO communication point for:
o Workfront queue management
o Ticketing cadence and routing
o 3rd-party IT delivery partner alignment
o Facilitate accurate scoping, prioritization, and resource visibility between teams.
Vendor, Contract & Budget Operations
· Coordinate licensing allocation, renewals, vendor business reviews, and performance reporting.
· Partner with procurement and finance on PO intake, contract alignment, and optimization analyses.
· Maintain vendor scorecards, service delivery reviews, and training obligations.
Project Execution
· Manage operational projects and platform rollouts that require cross-OpCo planning, onboarding, and communication readiness.
· Ensure timelines, change communications, and adoption strategies are aligned to enterprise goals.
Job Requirements:
Qualifications
Bachelors Degree preferred 5+ years experience in marketing operations, digital operations, PMO, or MarTech management.
Proven experience implementing platform governance, workflow optimization, and enterprise enablement.
Strong command of Workfront or equivalent project/ticketing systems.
Advanced written and verbal communication skills; able to train, influence, and educate at scale in a global environment.
Experience in a multi-brand, matrixed global organization.
Familiarity with IT collaboration, service desk models, and vendor SLAs.
Ability to build self-service enablement programs that scale. #LI-SC1IND123
Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
$110,500 - $165,700
Operating Company:
Corporate
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its partners deliver the best possible patient care through industry-leading products, solutions, and technology. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.
Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .
