Catering and Conference Services Manager

Vail Resorts • Fairfield, PA • 3d ago

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

MORE employee discounts on lodging, food, gear, and mountain shuttles

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

Free ski passes for dependents

Critical Illness and Accident plans

Summary:

The Catering and Conference Services Manager is the primary Resort contact for definite conference/catering bookings.

Job Specifications:

Starting Wage: $58,461- $74,389

Employment Type: Year Round

Shift Type: Full Time hours available

Minimum Age: At least 18 years of age

Housing Availability: No

Job Responsibilities:

Plan all aspects of bookings and events

Maximize revenue for all Resort Lines of Business through strong product knowledge and upselling techniques.

Respond to inquiries as assigned.

Assure timely collection of deposits, including final deposit based on estimated spend.

Securing final payment per contract terms

Reconciling the actual financial results in the Delphi FDC booking per SOP.

Monitor all activity on the Group Master Account. Assure all charges are accurate and approved by the client.

Strive for accurate forecasting throughout the life of the booking based on information shared and historic notes (if available)

Assure risk management policies are followed

Obtain Insurance documents from clients and vendors as required

Adhere to Resort Safety SOPs.

Prepare reports as assigned.

Plan internal meetings/events as assigned.

Adhere to all Salesforce/Delphi SOPs.

Responsibilities will require working some nights, weekends and holiday periods.

Responsible for on-site coverage including 3 days in-office unless special arrangements have been pre-approved with the DOS at your property.

Maintain integrity with internal and external stakeholders.

Position may be responsible for planning events for multiple Vail Resorts Destinations

Job Requirements:

College Degree Preferred

2 Years Conference Services or Event Planning Experience is preferred

Preferred but not Required

State and local requirements for Food and Alcohol Service

Delphi or Salesforce Experience, Social Tables, Outlook, Word, Excel, Powerpoint

Creative and Solution Oriented

Strong, effective and timely verbal and written communications skills

Good listening abilities

Attention to detail

Positive attitude

Flexible work schedule

Ability to work under deadline pressure

Ability to follow multiple SOPs

Ability to stay organized while managing multiple groups simultaneously.

The expected pay range is $58,461- $74,389. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 513003

Reference Date: 12/24/2025

Job Code Function: Catering & Conference

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