Field Service Supervisor

South Western Communications, Inc. • Rochester Hills, MI • 3d ago

Join our dynamic team as a Field Service Supervisor specializing in the installation, start-up, and commissioning of automated paint finishing systems. We are seeking a skilled and motivated individual who is passionate about delivering high-quality service to our clients in various industries. As a road warrior, you will embark on exciting projects, spending weeks at a time on job sites, ensuring the successful implementation of our cutting-edge technology. This role offers the opportunity for travel and hands-on experience in a fast-paced environment. Responsibilities: Oversee the installation, start-up, and commissioning of automated paint finishing systems at customer sites. Lead a team of technicians to ensure projects are completed safely, efficiently, and within budget. Coordinate with project managers, engineers, and clients to develop project schedules and deliverables. Provide on-site training and technical support to customers during system integration and optimization phases. Troubleshoot and resolve technical issues related to equipment performance and functionality. Maintain accurate documentation of project activities, including installation reports, service logs, and customer correspondence. Adhere to company safety protocols and industry regulations while working on job sites. Collaborate with internal teams to improve product design, installation procedures, and customer support processes. Travel extensively to customer locations, staying on-site for extended periods before returning home for scheduled breaks. Qualifications: Bachelor's degree in mechanical engineering, Electrical Engineering, or related field preferred. Minimum of 5 years of experience in field service, installation, or maintenance of industrial equipment, with a focus on automated systems. Proven leadership skills with the ability to motivate and mentor a team of technicians. Strong problem-solving abilities and technical aptitude in mechanical, electrical, and control systems. Excellent communication and interpersonal skills, with the ability to interact effectively with clients and colleagues. Willingness to travel extensively and work on-site for extended periods, including weekends as needed. Valid driver's license and clean driving record. Ability to lift and carry heavy equipment and work in physically demanding environments. Familiarity with PLC programming, robotics, and industrial automation technologies is a plus. Equal Opportunity Employer: Including disability/veteran

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