Retail Wireless Consultant

T-Mobile USA, Inc. • Fayetteville, WV • 3d ago

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Experts (ME) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They're experts in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. Mobile Experts Do It the Right Way, meeting performance targets including sales, customer experience, and quality of sale metrics. Job Responsibilities: Serving and selling to our customers, while providing a best in class customer experience and building loyalty Consistently leverages digital tools in interactions and onboarding Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology Partners with T-Mobile employees across channels, including business and customer service Education and Work Experience: High School Diploma/GED (Required)

6 months of customer service and/or sales experience, Retail environment preferred

Knowledge, Skills and Abilities: Customer Satisfaction Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. (Required) Team Building Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. (Required) Retail Sales Competitive drive and confidence to succeed in a fast-paced sales environment. (Required) Licenses and Certifications:

At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No

DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $19.00 Annualized Incentive Target: $9,360

Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since... For full info follow application link.

EOE Statement

We Take Equal Opportunity Seriously - By Choice

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Similar Jobs

Master Merchandiser

Driveline • Cabin Creek, WV • 1d ago

Retail & Hospitality

Master Merchandiser Date Posted: 01/01/2026 Apply Employee Type: Part Time Location: CHELYAN, WV Pay Rate: 12.00 Date Posted: 01/01/2026 Job ID: 1754568 Job Description Retail Merchandisers Needed! Earn $12 / hour - Flex...

1d ago

Go to Apply

Amazon Delivery Station Warehouse Associate

Amazon • Beaver, WV • 2d ago

Retail & Hospitality

Amazon Delivery Station Warehouse Associate Job Overview You'll be part of the dedicated Amazon team at the delivery station - the last stop before we deliver smiles to customers. Our fast-paced, active roles receive tru...

2d ago

Go to Apply

TITLE 32 SURFACE MAINTENANCE MECHANIC SUPERVISOR WS-5801-10

Army National Guard Units • Glen Jean, WV • 4d ago

Retail & Hospitality

Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined to...

4d ago

Go to Apply

Full Time - CDL Delivery Driver

Lowe's • Beckley, WV • 4d ago

Retail & Hospitality

Essential Functions: Customer Service -Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs -Seeks out customers to understand his/her need...

4d ago

Go to Apply

Retail Sales Clerk - Oak Hill

West Virginia Employer • Oak Hill, WV • 5d ago

Retail & Hospitality

Retail Sales Associate Location: Oak Hill, WV Position Type: Full-Time / Part-Time Pay Rate: $12.00 per hour. Job Description: Stock inventory, operate cash register, and assist customers. Qualifications: High school dip...

5d ago

Go to Apply

Retail Sales Clerk - Summersville

West Virginia Employer • Summersville, WV • 6d ago

Retail & Hospitality

Retail Sales Associate Location: Summersville, WV Position Type: Full-Time / Part-Time Pay Rate: $12.00 per hour. Job Description: Stock inventory, operate cash register, and assist customers. Qualifications: High school...

6d ago

Go to Apply

Retail Sales Clerk - Beckley

West Virginia Employer • Beckley, WV • 6d ago

Retail & Hospitality

Retail Sales Associate Location: Beckley WV Position Type: Full-Time / Part-Time Pay Rate: $12.00 per hour. Job Description: Stock inventory, operate cash register, and assist customers. Qualifications: High school diplo...

6d ago

Go to Apply

Customer Service Delivery Driver

Sherwin-Williams • Oak Hill, WV • 1w ago

Retail & Hospitality

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be resp...

1w ago

Go to Apply

Retail Coverage Merchandiser

Acosta Group • Beaver, WV • 2w ago

Retail & Hospitality

Retail Coverage Merchandiser General Information Company: ACO-US Location: BEAVER, West Virginia, 25813 Ref #: 71467 Pay Rate: $ 15.00 Experience/skills and/or location may influence position wage rate Function: Merchand...

2w ago

Go to Apply

Food Service Worker

Veterans Affairs, Veterans Health Administration • Beckley, WV • 2w ago

Retail & Hospitality

Summary This Food Service Worker position is located within the Nutrition & Food Service at the VA Medical Center in Beckley West Virginia. Responsibilities Major Duties: Set up assigned station with the correct supp...

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.