Warranty Coordinator

Kelly Services • Atlanta, GA • 2w ago

Kelly has a long term contract Warranty Coordinator position that comes with premium medical benefits options and paid time off. This position requires gas power or power generation experience to manage the allocated equipment only projects.

The position can be Hybrid with expected travel to be 20% - 25% within the US (once a month meeting in Schenectady).

As Warranty Coordinator, be the responsible person in the Americas project organization to monitor and manage all ongoing Warranty Claims and drive them to closure. Partner with Portfolio Leaders, PMs, and PDs to provide visibility of Warranty Claim status, associated actions, and timelines for material deliveries or outages. Suggest resolution steps for disputed Warranty Claims and maintain continuous contact to customers and GE Vernova site teams to monitor closure progress. Serve as primary customer contact regarding all warranty claims and facilitate and lead negotiations or deliver status alignment reports.

Roles and Responsibilities

Consolidate all open Warranty Cases across all customer projects: provide visibility on status, actions, next steps, and necessary escalations and drive to closure

Track and categorize all Warranty claims according to status, actions, and customer agreement or dispute

Communicate with customers/ EPCs and align on status/ interpretation per Warranty Claim

Track Warranty Claim progression with Service team

Developing specialized knowledge in Warranty issues. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development and ensure delivery within area of responsibility.

Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market

Uses judgment to make decisions or solve moderately complex tasks or problems and prepares decisions on more complex or costly claims.

Required Qualifications

Bachelors degree

Several years of experience in Power Generation/Product Knowledge, ideally in field, engineering, supply chain, or project management adjacent function

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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