Collections Specialist

Robert Half • Carmel, IN • 2d ago

Description We are looking for a skilled Collections Specialist to join our team on a contract basis. This position involves managing accounts receivable across multiple business units, ensuring the timely collection of outstanding balances and maintaining accurate financial records. The role is fully remote and ideal for professionals who are detail-oriented, organized, and capable of thriving in a fast-paced environment.

Responsibilities:

Monitor overdue customer accounts and ensure timely resolution of outstanding invoices.

Maintain detailed and accurate records of collection activities and account statuses.

Investigate billing discrepancies and collaborate with internal departments to address issues.

Process payments and credits efficiently while assisting customers in reconciling their accounts.

Coordinate with sales and other teams to verify and update client information, supporting effective collection efforts.

Contribute to the integration of new acquisitions into the accounts receivable framework and suggest process improvements.

Handle escalated disputes and inquiries, providing prompt resolutions to client concerns.

Develop and support the implementation of policies and controls to optimize collection processes.

Participate in special projects related to accounts receivable and collections as needed. Requirements - Associate degree in Accounting or a related field is preferred.

Minimum of 5 years of experience in accounts receivable and collections.

Strong analytical skills combined with excellent organizational and communication abilities.

Advanced proficiency in Microsoft Excel for financial tracking and reporting.

Ability to work independently and effectively manage multiple priorities in a remote setting.

Familiarity with NetSuite or similar accounting software is highly desirable.

Knowledge of collection processes, including both commercial and consumer collections.

Experience with credit and billing collection procedures.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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