Herndon, Virginia, US
12204
Full-Time
No - Teleworking not available for this position
$42856.92 - $64285.37
Oversee daily corporate mailroom operations, including assisting with sorting, and distribution of mail and packages. Manages incoming and outgoing shipments and maintains accurate tracking records. Provides operational support to the Facilities team covering a variety of daily requirements including copier/printer support, employee services support, office handy person duties i.e., hanging pictures and bulletin boards, performing small repairs, etc.), and coordinating with building services for maintenance support. Prepare and issue new employee ID badges using badge making software. Ensure efficient, secure, and professional service across all mailroom and facilities-related activities.
Key Responsibilities:
Receive, sort, and distribute mail and packages for all departments by conducting daily checks for items delivered to the building mailroom and supporting the Facilities team with mail operations.
Maintain accurate delivery logs and shipment tracking records.
Coordinate with Facilities staff on vendor pickups, office supply management, and restocking.
Deliver prompt, professional customer service to employees regarding badges, mail, and shipping requests.
Follow established safety and security protocols when handling all deliveries and shipments.
Assist with ServiceNow requests and related operational tasks.
To be successful in this role, you will have:
High School diploma
0-2 years of related experience
Ability to lift up to 50 pounds
Familiarity with standard concepts, practices, and procedures within the facilities support field
Desired experience and skills:
Strong organizational and time management skills
Ability to follow instructions and work effectively under supervision
FedEx shipping and receiving software and processes
USPS mail programs and regulations
Familiarity with customs requirements for shipping overseas
Relevant computer skills with MS Office programs (Word, Excel, Outlook)
Good communication and interpersonal skills
If you are interested in making an impact with a passionate team, submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Pay Transparency
Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract @type, location, hire date, and applicable collective bargaining agreements.
Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.
Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .
Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .
