Labor Services Representative Trainee 1/2 Wampsville (NY HELPS)

Department of Labor • Wampsville, NY • 4d ago

All interested candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. PLEASE NOTE: We are unable to open documents from Google Docs, Google Drive, OneDrive, Apple Pages, and/or the cloud. Please submit resume as a Word or PDF attachment. These documents must be received by January 13, 2026, and submitted via email to labor.sm.personnel.DEWSRecruitment@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include Vacancy ID 205963, Labor Services Representative Trainee 1/2 - Wampsville in the subject line of your email. Failure to do so may result in a delay of processing your application. Job Duties:As a Labor Services Representative Trainee 1/2, you would assist customers and provide a broad range of services to jobseekers and employers both on an individual basis and through group presentations. You would interview customers to evaluate the nature of services desired, obtaining a complete work history including job experience, education, skills, salary ranges and job preferences. You would identify barriers to employment and develop solutions to these barriers. Intensive job placement assistance is key through developing skills-based resume, successful employment interview coaching, providing continuing job leads, conducting employment referrals and advocating for the job seeker when applying for a job. You would provide information on resources available through the Department of Labor. This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications. NY HELPS Non-Competitive Minimum Qualifications: Labor Services Representative Trainee 1: Four years of experience providing employment, reemployment, training and labor market services to job seekers, employers, unions and other interested parties; examining unemployment insurance (UI) claims issues and making determinations to resolve complex or unusual problems related to eligibility for UI benefits; working for businesses that provide third party administration to assist employers in developing outreach, recruitment, and hiring strategies; or assisting jobseekers by matching their skills, education, experience and professional interests to available employment opportunities; assisting employers in complying with mandatory unemployment insurance registration, reporting and contribution requirements; or representing employers in presenting cases for unemployment insurance appeal hearings. An associate degree may substitute for two years of experience; a bachelors degree may substitute for four years of experience; a masters degree may substitute for five years of experience; and a doctorate may substitute for six years of experience. Labor Services Trainee 2: Five years of experience providing employment, reemployment, training and labor market services to job seekers, employers, unions and other interested parties; examining unemployment insurance (UI) claims issues and making determinations to resolve complex or unusual problems related to eligibility for UI benefits; working for businesses that provide third party administration to assist employers in developing outreach, recruitment, and hiring strategies; or assisting jobseekers by matching their skills, education, experience and professional interests to available employment opportunities; assisting employers in complying with mandatory unemployment insurance registration, reporting and contribution requirements; or representing employers in presenting cases for unemployment insurance appeal hearings. An associate degree may substitute for two years of experience; a bachelors degree may su

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