Area Coach

Taco Bell • Dahlonega, GA • 5d ago

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

The Area Coach (AC) provides overall leadership and direct supervision of approximately 5 - 10 Taco Bell restaurants to ensure that each Restaurant General Manager (RGM) meets or exceeds the Annual Operating Plan established for their individual unit.

The position is intended to be almost exclusively as support for the RGMs. The AC accomplishes these objectives by actively engaging in the coaching and direction of RGMs and Assistant General Managers (AGMs) on a day-to-day basis. Focal points include establishing and reviewing unit-specific performance targets in guest service, margin improvement and employee satisfaction, maintaining company standards in food safety, product and facility specifications, allocating limited capital budgets to meet highest priority facility needs, introducing and reinforcing new company products and initiatives, and selecting, training, developing and motivating managerial employees. The AC may directly perform hands-on operational work as necessary to train new managerial employees, respond to immediate or severe customer service needs or otherwise role model appropriate skills and behaviors in the restaurant.

Roles:

You have two primary roles. Your principle role is to support the long-term development of your RGMs. Your second role is to ensure that customers are receiving a consistent and positive experience in our restaurants.

Priority #1: Build Management Capability: People

Role model the How We Work Together Principles.

Find and hire the best RGMs, Assistant General Managers and Shift Managers.

Personally conduct orientation to set up new managers for success.

Build a deep bench of talented restaurant leaders.

Coach your RGMs on the "4 Rights" in their restaurants.

Impart skills every day to grow performance and to develop.

Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Priority #2: Ensure Consistent Customer Satisfaction: Customer

Role model Customer Mania, especially when you're in the restaurant.

Understand how customers are viewing your restaurants through scheduled visits and detailed analysis (OSAT and CORE).

Coach your RGMs to ensure that each restaurant consistently delivers CHAMPS.

Work with your RGMs to identify and develop strategies to address opportunities.

Lead product and program rollouts with your RGMs to ensure success.

Participate in Centralized Orientation.

Know how your restaurants compare with competitors and strive to be the best.

Resolve Customer complaints quickly while maintaining positive Customer relations.

Demonstrates a positive and enthusiastic attitude with co-workers, subordinates and customers.

Priority #3: Coach Process and Discipline Around the P&L: Sales and Profits

Analyze the financial performance of your area and understand trends.

Coach your RGMs, using EARS and the Period Business Review, on ways to drive sales and maximize profitability.

Provide regular feedback to the RGM through 1:1s.

Provide ongoing constructive and complimentary feedback to the RGM, AGM, SMGR and Team Members.

Job Requirements and Essential Functions

Strong preference for internal promote from RGM/MTM position.

Associates or Undergraduate degree or equivalent Taco Bell/industry experience.

6-8 years supervisory experience in either a food service or retail environment.

Thorough knowledge of Taco Bell performance metrics, product specifications and management systems.

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures.

Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees.

Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Must pass background check criteria and drug test.

Able to oversee and manage subordinate employees and provide direction.

Must travel to designated stores and work with management team on a regular basis

Similar Jobs

A Lineman - Overhead (GPC)

Pike Corporation • Gainesville, GA • 11h ago

Position Overview: The Class A Lineman is a skilled position in the construction, maintenance and repair of electrical overhead distribution systems. This position works at various locations and may also be required to t...

11h ago

Go to Apply

Physical Therapy Assistant PTA Home Health

PruittHealth • Cumming, GA • 20h ago

Hospital & Medical

Physical Therapist Assistant PTA - Home Health Services Special consideration for applicants who currently live in or commutable to Gwinnett & Fulton County, Georgia! Home is where the heart is! That's why PruittHeal...

20h ago

Go to Apply

Physical Therapist, Home Health

CenterWell • Cumming, GA • 20h ago

Hospital & Medical

Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence-all from the comfort of...

20h ago

Go to Apply

Physical Therapist Assistant, Home Health

CenterWell • Cumming, GA • 20h ago

Hospital & Medical

20h ago

Go to Apply

Personal Banker II - Thompson Bridge De Novo (Gainesville, GA)

Fifth Third Bank, N.A. • Gainesville, GA • 1d ago

Finance, Accounting & Banking

Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. New Location Address: 3654 Thompson Bridge Rd., Gai...

1d ago

Go to Apply

Personal Banker I - Thompson Bridge De Novo (Gainesville, GA)

Fifth Third Bank, N.A. • Gainesville, GA • 1d ago

Finance, Accounting & Banking

1d ago

Go to Apply

Cart Attendant

Walmart • Cleveland, GA • 1d ago

Hourly Wage: $14 - $27 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Addition...

1d ago

Go to Apply

Arcade Manager

Stars and Strikes • Cumming, GA • 1d ago

Management & Administrative

Arcade Manager Stars and Strikes Family Entertainment Center is seeking an Arcade Manager who is ready to be part of a high volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven indivi...

1d ago

Go to Apply

REMOTE Global Enterprise Applications Project Manager - Mfg industry

MCC • Dawsonville, GA • 2d ago

Management & Administrative Sponsored

The Global Enterprise Applications Project Manager is responsible for the planning, coordination, execution, and successful delivery of a portfolio of multiple projects supporting enterprise applications across the orga...

2d ago

Go to Apply

Registered Behavior Technician

Butterfly Effects • Cumming, GA • 2d ago

IT & Engineering

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.