Senior Agronomy Business Operations Specialist

CHS Inc. • Lansing, MI • 2h ago

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS, Inc. is hiring a Senior Agronomy Business Operations Specialist for Crop Nutrients to drive an exceptional customer experience by serving as the central connection point between customers, Account Managers, and Supply and Logistics teams, ensuring accurate, efficient execution across the full life cycle of fertilizer contracts and orders. This role works closely with sales and internal operations to uphold CHS's service standards and strengthen operational excellence.

Responsibilities

Build strong customer relationships through providing excellent service.

Execute and manage daily responsibilities with a focus on accuracy and timeliness, including but not limited to:

Contract management (entry, maintenance, reconciliation, closure)

Handle internal and external customer requests via phone or email

Timely and accurate customer invoicing

Effective collaboration with team members

Inventory management within the ERP system

Partnership with Sales, Supply, Logistics, and CHS Agronomy departments

Prompt resolution of billing issues

Occasional evening/weekend coverage during peak seasons (typically spring and fall)

Provide back-up coverage for teammates

Perform other duties as assigned.

Minimum Qualifications (required)

2+ years of experience in Customer Support and Business Administration

High School diploma or GED

Additional Qualifications

Associates or Bachelors degree preferred in Supply Chain, Business Administration, or related field

Previous experience using enterprise resource planning systems (ERP)

Lean Certification

Agriculture and/or Energy industry experience

Leading or participating in process improvement projects

Experience monitoring and responding to metrics, resulting in a path of continual improvement

Proficient with Microsoft Excel, Word, Outlook, Microsoft Teams

Ability to work effectively in multiple information systems and ERP systems

Highly motivated self-starter, able to follow through with tasks/projects to successful completion

Building collaborative relationships, customer orientation, analytical thinking, initiative/independence, flexibility/adaptability

Ability to work extended hours to meet business demands

Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com ; to verify that the communication is from CHS.

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