Air Export Gateway Operations Coordinator

Expeditors • Hawthorne, CA • 3h ago

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Scope of Position:

Responsible for providing excellent customer service and the timely movement of air cargo for the West region that is in accordance with the company mission statement and in compliance with all applicable regulations.

A summary of the process would be receiving cargo (if from another origin), booking the cargo, processing consolidation paperwork, and scanning all documents into our document imaging system.

Dispatching and overseeing all airport transfers and pickups with local trucking vendors.

Position Schedule: Sunday - Thursday, 08:30am - 05:00pm

Major Duties and Responsibilities:

Provide excellent customer service - both internal/external whether verbal or email

Effective interpersonal skills - ability to relate to internal peers at different levels as well as external customers and vendors.

Ability to work without constant supervision - self motivation and attention to detail required.

Maintaining positive relationships : immediate counterparts in the air export departments in the region, airlines, truckers, ground handlers, etc.

Maintains constant communication with warehouse staff during consolidation to ensure shipment quality and compliance

Responsible for daily updating and monitoring of various reporting tools and rates from vendors

Detailed attention to accounting to ensure we are paying our bills timely and correctly.

Responsible for the management of our capacity through posted consolidation schedules and in booking additional space as needed.

Complete required training associated with specialized cargo: dangerous goods, temp control, LATAM for all @types of cargo being handled

Constant self-development.

Minimum Qualifications:

High School Degree or equivalent required

Successful candidates must pass a background check

Must be legally authorized to work in the United States

Must not require future sponsorship for employment visa

Fluent in English, both written and verbal

Must have the ability to work overtime in support of the department's needs

Must be able to commute to the city of Hawthorne, CA

Comfortable with numbers and basic mathematical skills

Comfortable working in a fast pace and professional business environment,

Flexible with schedule to support business needs in the operation.

Desired Qualifications:

Associates or Undergraduate Degree Preferred

Good computer skills (Word, Excel, and familiarity with PowerPoint)

Ability to multi-task and prioritize throughout the workday while remaining focused and organized

Demonstrated ability to be proactive in thought and action

Strong organizational skills

Analytical with a strong attention to detail

Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Ability to work independently and in a collaborative team environment

Willing to pitch in and help on last minute projects or assist team members

Excellent written, verbal, and interpersonal communication skills

Has a demonstrated strong work ethic, and reliability

Reporting Structure

Supervisor and Manager

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

Growth opportunities within the company

Employee Referral Program Bonus

The wage for this position is $22.00-$24.50 per hour.

All your information will be kept confidential according to EEO guidelines.

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