Office Support Specialist I 2025-03161
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Office Support Specialist I 2025-03161
Salary
$18.56 - $20.62 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2025-03161
Department
Department of Environmental Quality
Division
Water Quality
Opening Date
12/29/2025
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
BAAS05
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
Be a part of the Water Quality Division (WQD) team and experience the WDEQmission and vision (https://deq.wyoming.gov/mission-statement-and-values/) .The Office Support Specialist position provides high-quality administrative, clerical, records, and office support to the WQD. By applying advanced office skills, knowledge of the department's procedures and policies, and independent judgment, this position conducts activities that support effective and efficient operations for the WQD and its programs.
Human Resource Contact: DEQ HRdeq.hr@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.
Greet and screen visitors, interview them to evaluate and determine needs, and refer them to appropriate staff or other support agencies.
Process, manage, and route a wide variety of WQD correspondence and other documents to section managers, Attorney General's Office staff, and DEQ Senior Management for approvals and signatures.
Manage electronic document management routing/tracking systems and workflows by applying knowledge of programmatic and administrative requirements and by researching and troubleshooting issues.
Provide quality assurance/quality control for completeness, accuracy, and compliance with programmatic and administrative requirements.
Ensure final documents are routed to appropriate locations for records storage to meet retention schedules.
Coordinate with staff to publish public notices of division activities and comment opportunities in newspapers, on the website, and through e-mail delivery systems, ensuring accuracy, compliance with statutory requirements, and appropriate budget codes.
Track outgoing and incoming mail using electronic document management procedures and tracking systems
Prepare outgoing mail packages as needed, including regular mailings, mass mailings, and certified mailings, ensuring that appropriate budget codes are used.
Post documents to the website.
Assist with analyzing information for the monthly dashboard reporting.
Schedule meetings and make reservations, as appropriate.
Answer phones and direct calls or take messages when needed.
Determine and procure needed office supplies.
Train program staff on administrative requirements and procedures.
Work closely with staff to plan and implement new workflows for electronic document management and improve efficiency on an as-needed basis.
Communicate effectively.
Assist with training clerical temporary position staff on an as-needed basis.
Qualifications
KNOWLEDGE:
Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
Possess strong communication skills with attention to detail.
Possess strong time management skills.
Knowledge of SharePoint and other electronic records management systems.
Strong skills in Microsoft Word, Access, and Excel; Google Docs; and Adobe systems.
Ability to manage diverse and competing priorities with time management skills, organization skills, and consideration for deadlines.
Ability to resolve problems and make recommendations for improvements.
Experience working in a team-oriented, collaborative environment, with the ability to work well with others.
Ability to demonstrate independent judgment and decision-making skills to ensure program requirements are met, and procedures are followed.
Ability to deliver high-level customer service, both internally and to the public.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree (typically in Business)
Experience:
0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
OR
Education & Experience Substitution:
2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Must be able to lift up to 30 pounds.
NOTES:
FLSA: Non-Exempt
The Wyoming Department of Environmental Quality may use a video interview as a mandatory first step of our process. If chosen for a video interview, you will receive an email with all the necessary information to complete the process.
Supplemental Information
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
