Use Your Power For Purpose
At Pfizer, our purpose is breakthroughs that change patients' lives, and our colleagues make this happen by working together all over the world to touch millions of lives. We are seeking a Senior Manager of User Experience to embed within our Forward Impact Teams (FIT pods), which deliver rapid outcomes by experimenting, learning fast, and proving what works. As the voice of the customer, you will leverage AI tools to deliver insights in days and MVPs in a few weeks; a significant acceleration from traditional design approaches.
Operating at the intersection of customer insights, design systems, and product delivery, you will advance concepts into validated solutions that enable decision-making on further scale across the enterprise. You will be responsible for maintaining design standards, ensuring accessibility compliance, and delivering solutions that meet both technical rigor and customer needs. Your role focuses on hands-on design leadership, establishing a clear design vision and systems, and ensuring proto@types are built, tested, and refined efficiently within days.
Working at the intersection of creativity and velocity, this position requires exceptional design skills combined with the ability to work at unprecedented speed through AI augmentation. You will collaborate closely with CX Leads and stakeholders to align priorities, gather feedback, and adapt solutions to maximize customer value while fostering a culture of creativity and continuous improvement. Success in this role means delivering accessible, effective designs in days rather than weeks, directly shaping how patients and healthcare providers experience Pfizer's innovations.
What You Will Achieve
Design Delivery & Execution
Execute end-to-end design process for assigned pods under Director guidance
Deliver medium to high-fidelity proto@types within days for critical decisions
Ensure 100% accessibility compliance (WCAG 2.1 AA) across all designs
Leads MVP design quality through detailed specifications and asset creation for ready to scale digital products
Coordinate with Digital Creation Centers on design handoffs and scaling requirements
Flex across pods based on demand, providing surge support during peak periods
Create responsive designs optimized for multiple platforms and devices
Build interactive proto@types for user testing and stakeholder reviews
Design Operations & Systems
Maintain and expand design system components ensuring consistency and reusability
Create comprehensive design documentation including specifications and guidelines
Support design tool adoption and configuration across pods
Track design metrics including velocity, quality, and adoption rates
Coordinate design reviews ensuring feedback is actionable and timely
Manage design asset libraries and version control
Build templates and starter kits accelerating design delivery
Ensure design files are organized for efficient collaboration
Capability Building & Enablement
Train CX Leads on rapid prototyping techniques and tools
Create design templates and components for self-service use
Support Communities of Practice with design expertise and best practices
Mentor junior designers and provide growth opportunities
Document design patterns and successful approaches
Lead design workshops and training sessions
Build design evaluation criteria and review processes
Enable non-designers to create basic proto@types independently
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Here Is What You Need (Minimum Requirements):
Bachelor's degree in Design or related field
6+ years of progressive design experience with focus on digital products
Expert proficiency in Figma including components, variants, and auto-layout
Strong portfolio demonstrating system design thinking
Experience with accessibility standards and inclusive design
Proven ability to deliver under tight deadlines
Experience mentoring and enabling non-designers
Strong presentation and communication skills
Demonstrated "AI-first" mindset with a proven willingness to challenge traditional design paradigms and adopt augmented workflows to radically accelerate delivery cycles
Ability to thrive in a fast-paced, dynamic environment while fostering collaboration and a high-performing team culture
Strong analytical skills with the ability to interpret data and translate insights into actionable product decisions
Excellent communication and storytelling skills to align diverse stakeholders around design goals and outcomes
Demonstrated ability to lead without authority through ambiguity and deliver high-impact solutions quickly
Bonus Points If You Have (Preferred Requirements):
Experience in pharmaceutical or healthcare design
Background with design systems at scale
Knowledge of front-end development principles
Experience with AI-augmented design tools
Service design or journey mapping expertise
Certification in accessibility or inclusive design
Previous experience in lean/agile environments
Physical/Mental Requirements
Strong digital literacy and an "AI-first" mental model, with the ability to critically evaluate and integrate generative tools into the creative process to solve complex design challenges at scale
Ability to manage multiple complex programs and projects simultaneously
Strong analytical and problem-solving skills
Other Job Details
Last day to apply: January 9, 2026
Work location: Hybrid - onsite an average of 2.5 days per week or as the business requires.
Occasional travel may be required for workshops, team meetings, or stakeholder engagement
Flexibility to work across global time zones as needed
The annual base salary for this position ranges from $120,800.00 to $201,400.00.* In addition, this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
The annual base salary for this position in Tampa, FL ranges from $108,700.00 to $181,100.00.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the @type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
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