Ops Manager Airport

Avis Budget Group • Middletown, PA • 5h ago

Reference #: PAF-ABG-85C3FF31-9C8E-49E3-80D1-AC5190CB Job Description

Here at Avis Budget Group we're more than just rentals-although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly-power to change the future. Sound your speed? Come join our family. As an Airport Manager, you'll oversee all activities at our airport location and ensure we're running smoothly and profitably with satisfied customers and employees alike.

What you'll do:

Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental

Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel

Oversee shuttling of customers from rental counters to cars or from cars to airline terminal

Ensure customer complaints are handled and resolved in a timely and effective manner

Provide statistical information relating to transaction and revenue projects

Assist management in the preparation of annual budget

Monitor the price of gasoline charges currently being paid

Implement HR policies

What we're looking for:

BA/BS - Bachelor's Degree or equivalent required

1 + years of leadership and management experience

Experience in car/truck rental preferred, human resources, training, customer service and general operations.

Working knowledge of P&L

Strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.

Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine best course of action.

Excellent management skills. Must be able to provide direction and support to a large number staff

Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors and vendors.

Very strong organization and administration skills to ensure day to day smooth operations with detailed, accurate records.

Strong time-management and multi-tasking skills with the capability to determine priorities in a fast paced, changing environment.

Strong customer service skills. Must be able to provide good customer service directly to customers, and prioritize operations based on customer rental needs.

Strong problem-solving skills and results-driven orientation. Ability to demonstrate the drive to achieve results and continuous improvement. Ability to manage performance of staff to drive district results.

Working knowledge of MS Office, BART & O2

Willingness to travel

Perks You'll Get:

Access to Medical, Dental, Vision, Life and Disability insurance

Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages

Contribute up to $270 as a tax-free benefit for public transportation or parking expenses

401(k) Retirement Plan with company matched contributions

Full training to learn the business and enhance professional skills

Employee discounts, including discounted prices on the purchase of Avis/Budget cars

Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more

Community involvement opportunities

The fine print:

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Middletown

Pennsylvania

United States of America

Avis Budget Group is an equal opportunity employer -- M/F/Veterans/Disabled.

Similar Jobs

Human Resources (HR) Manager

Beck Manufacturing • Columbia, PA • 17h ago

Management & Administrative

Position Title: Human Resources (HR) Manager Department: Human Resources & Recruiting Employment Type Full Time Location: Columbia, PA - Plant Workplace Type: Onsite Compensation: $80,000 - $125,000 / year Human Reso...

17h ago

Go to Apply

Government Property and Asset Manager

SECHAN ELECTRONICS INC • Lititz, PA • 18h ago

Management & Administrative

Reference #: PAM0357 Sechan Electronics is committed to the development, testing and manufacturing of military defense electronics systems and subsystems for the Department of Defense and Prime Contractors. As a leading...

18h ago

Go to Apply

Civil Site Engineer - Project Manager

Greenman-Pedersen, Inc. • Mechanicsburg, PA • 22h ago

Management & Administrative

Job Preview GPI offers excellent benefits, including a 401(k) plan, ESOP, medical/dental/vision plans, paid time off, and more. GPI is an equal-opportunity employer. All qualified applicants will receive consideration fo...

22h ago

Go to Apply

Strategic Account Manager (East Coast)

Clarivate Analytics (US) LLC • Harrisburg, PA • 22h ago

Management & Administrative

Reference #: JREQ132216 As a Strategic Account Executive, you will be tasked with securing, building and developing partnerships with Clarivate's most important Global Clients in the biggest and most important markets. S...

22h ago

Go to Apply

Management & Sales Training Program

Sherwin-Williams Company • Harrisburg, PA • 2d ago

Management & Administrative

Reference #: 2531195 The Sherwin-Williams Management & Sales Training Program is an accelerated, entry-level position designed to prepare you for a Store Management role in 18-24 months. With Sherwin-Williams' promot...

2d ago

Go to Apply

Manager, CFC Operations

MSC Industrial Supply Co. • Jonestown, PA • 2d ago

Management & Administrative

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American di...

2d ago

Go to Apply

Sales and Service Specialist

Fulton Bank • Harrisburg, PA • 2d ago

Management & Administrative

Sales and Service Specialist Job Locations US-PA-Harrisburg Requisition ID 2025-23068 Location Name Skyline View County Dauphin Category Retail/Branch Banking - Pennsylvania Position Type (Portal Searching) Full-Time FLS...

2d ago

Go to Apply

Commercial Real Estate Portfolio Manager

Fulton Bank • Harrisburg, PA • 2d ago

Management & Administrative

Commercial Real Estate Portfolio Manager Job Locations US-PA-Lancaster | US-PA-York | US-PA-Harrisburg Requisition ID 2025-22732 Location Name Corporate Headquarters County Lancaster Category Credit Administration Positi...

2d ago

Go to Apply

General Manager | Lebanon Fairfield Inn & Suites

Shaner Hotel Group • Lebanon, PA • 2d ago

Management & Administrative

Reference #: 234623 Shaner Hotels has an amazing opportunity to join our team at our Lebanon Fairfield Inn and Suites. This 90-room hotel sits conveniently located near Harrisburg International Airport, and very close to...

2d ago

Go to Apply

Administrative Services Section Chief (Administrative Officer 2)

Commonwealth of Pennsylvania • Harrisburg, PA • 2d ago

Management & Administrative

Reference #: 5176590 THE POSITION Are you a highly organized, diligent professional who thrives in a fast-paced environment? If so, the Department of Conservation and Natural Resources invites you to bring your skills an...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.