Description
BANC OF CALIFORNIA AND YOUR CAREER
Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through BancEdge. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®
THE OPPORTUNITY
The AVP, Business Systems & nCino Administration will serve as a senior functional and technical contributor responsible for administering, enhancing, and supporting the Bank's nCino platform. This role combines advanced business systems analysis, nCino administration, and Salesforce Flow design expertise to optimize commercial lending operations and enterprise workflows. The AVP partners with business stakeholders, technology teams, and vendors to define requirements, implement solutions, and ensure platform stability, scalability, and alignment with Banc of California's objectives. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU'LL MAKE A DIFFERENCE
Lead end-to-end delivery of nCino enhancements, including gathering and translating business requirements into user stories, process flows, and functional specifications.
Support the primary nCino administrator, assisting with configuration, workflow enhancements, page layouts, validation rules, data integrations, and user management.
Design, build, test, and deploy advanced Salesforce Flows to automate business processes and improve operational efficiency.
Utilize and troubleshoot Apex classes and triggers in partnership with development resources; ability to understand Apex logic for impact analysis and solution design.
Act as liaison between business units, IT, and vendors to ensure optimal platform performance and solution delivery.
Conduct impact analysis related to configuration changes and cross-functional dependencies.
Manage upgrades, releases, and change requests in accordance with the Bank's SDLC and Change Management policies.
Support and participate in User Acceptance Testing and develop test cases and scripts ensuring traceability to requirements.
Develop and maintain training materials, knowledge-base documentation, and self-service support tools.
Create and maintain reports and dashboards; perform data uploads as needed.
Participate in annual Disaster Recovery exercises and ensure alignment to business continuity standards.
Serve as a mentor and subject matter expert for junior analysts or support staff.
Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; promotes working environment free of harassment of any @type.
Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
Performs other duties and projects as assigned
WHAT YOU'LL BRING
Bachelor's degree in Information Systems, Computer Science, Business, or related field preferred.
Salesforce Administrator certification highly preferred; nCino Administrator experience required.
Additional Salesforce certifications a plus (Platform App Builder, Platform Developer I preferred).
4-6+ years of experience in Business or Systems Analysis.
3+ years of experience administering nCino with strong understanding of commercial lending workflows.
4+ years of Salesforce administration experience with demonstrated proficiency in Salesforce Flow design.
Proficiency and understanding of Apex classes and triggers, including ability to read, interpret, and partner with developers on Apex-related solutions.
Strong understanding of SDLC, business process design, and cross-functional impact analysis.
Experience working with vendors and external technology partners.
Strong written and verbal communication skills, including documentation and requirements gathering.
Ability to work independently and manage multiple priorities.
Knowledge of federal compliance requirements applicable to lending systems (Reg B, HMDA, RESPA, TILA, BSA/AML, etc.).
Experience supporting incident management and system release cycles.
High School diploma or equivalent required
HOW WE'LL SUPPORT YOU
Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting.
Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGE
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair @type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
