Shift Lead

Walgreens • Springfield, PA • 2h ago

Job Description:

Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

Models and delivers a distinctive and delightful customer experience.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Responsible for holding store keys to open and close without management as necessary.

Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

Assist with ensuring the Outdate program is followed with team members.

Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Assist at Pharmacy out window as requested.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Responsible for bag checks of team members before leaving the store.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager.

Communications

Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

Reports disciplinary issues and customer complaints to management.

Job ID: 1731884BR

Title: Shift Lead

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 2 BALTIMORE PIKE,SPRINGFIELD,PA,19064

Full District Office Address: 2 BALTIMORE PIKE,SPRINGFIELD,PA,19064-03628-06331-S

External Basic Qualifications:

One year of prior leadership, supervisory, or retail key holder work experience.

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Preferred Qualifications:

Prefer the knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records.

Obtains and maintains valid PTCB certification or pharmacy license as required by state.An Equal Opportunity Employer, including disability/veterans.The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 06331-SPRINGFIELD PA

Pay Type: Hourly

Start Rate: 17

Max Rate: 20

Similar Jobs

Project Safety Manager - Traveling

Turner Construction Company • Philadelphia, PA • 36min ago

Retail & Hospitality

Reference #: 18696 Division: New York Main Project Location(s): New York, NY 10001 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family: Environmental Hea...

36min ago

Go to Apply

Project Safety Manager - Traveling

Turner Construction Company • Philadelphia, PA • 37min ago

Retail & Hospitality

Reference #: 18695 Division: New Jersey Main Project Location(s): Bridgewater, NJ 08807 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family: Environmenta...

37min ago

Go to Apply

Commercial Kitchen Equipment Technician

OTG • Philadelphia, PA • 43min ago

Retail & Hospitality

YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as the Commercial Kitchen Equipment Service Technician now and drive a new @type of hospitality. Explore career opportunities in a unique hospitality environment with some...

43min ago

Go to Apply

Maintenance Trades Helper

U.S. Facilities, Inc. • Philadelphia, PA • 2h ago

Retail & Hospitality

Reference #: 2122 U.S. Facilities, Inc., a consolidated building maintenance services company, is currently accepting resumes for the position of HVAC Mechanic for its Philadelphia PA location. This position is responsib...

2h ago

Go to Apply

Maintenance Mechanic

U.S. Facilities, Inc. • Philadelphia, PA • 2h ago

Retail & Hospitality

Reference #: 2119 U.S. Facilities, Inc., a consolidated building maintenance services company, is currently accepting resumes for the position of HVAC Mechanic for its Philadelphia PA location. This position is responsib...

2h ago

Go to Apply

Assistant Project Manager- Education

STV Incorporated • Philadelphia, PA • 2h ago

Retail & Hospitality

Reference #: JR3176 STV is looking for an Assistant Manager-Education for our PM/CM group in New Jersey. * STV currently seeking dynamic individuals for K-12 and Higher Education opportunities in New Jersey for Construct...

2h ago

Go to Apply

Assistant Project Manager - Water

STV Incorporated • Philadelphia, PA • 2h ago

Retail & Hospitality

Reference #: JR4061 STV's is seeking an Assistant Project Managerfor our Water Practice Group. You'll contribute immediately to water and wastewater project development and execution as part of rapidly a growing practice...

2h ago

Go to Apply

Maintenance Mechanic

U.S. Facilities, Inc. • Philadelphia, PA • 2h ago

Retail & Hospitality

Reference #: 2463 U.S. Facilities, Inc., a consolidated facility management service, is seeking a Lead Maintenance Mechanic for its Philadelphia PA location. This position will be responsible for performing preventive, c...

2h ago

Go to Apply

Traveling MEP Manager

Turner Construction Company • Philadelphia, PA • 2h ago

Retail & Hospitality

Reference #: 18698 Division: New York Main Project Location(s): New York, NY 10001 USA Minimum Years Experience: Travel Involved: Job Type: Regular Job Classification: Experienced Education: Job Family: Construction Comp...

2h ago

Go to Apply

Retail Cashier

AAA Mid Atlantic • Downingtown, PA • 3h ago

Retail & Hospitality

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.