Document Processing Specialist

Aston Carter • Naperville, IL • 14h ago

Job Description

We are seeking a detail-oriented Enrollment Mailroom Specialist to efficiently manage and process enrollment mail for various programs and associated products. This role involves handling high-volume incoming mail, ensuring accurate tracking, and maintaining compliance.

Qualifications:

Experience in mailroom operations or handling high-volume incoming mail.

Proficiency in Microsoft Excel for tracking and reporting.

Strong organizational skills with attention to detail.

Ability to manage multiple tasks and maintain accuracy in a fast-paced environment.

Familiarity with document scanning systems and workflow distribution processes.

High level of integrity and confidentiality when processing customer data.

Ability to work independently and meet deadlines with minimal supervision.

Responsibilities

Sort and organize enrollment mail for multiple programs and associated products.

Batch enrollment forms into groups, assign batch numbers, and maintain accurate tracking in Excel.

Scan enrollment documents into appropriate formats such as PDF or Images.

Distribute scanned batches to processing teams for data entry.

Handle enrollments containing credit card information in compliance with standards.

Manage unacceptable payment methods by returning them to the sender.

Research and process checks with incomplete information, matching checks to customer accounts.

Log unassociated checks in a tracker and coordinate with Marketing for customer follow-up letters.

Track and process other customer correspondence by scanning and routing to appropriate vendors.

Maintain accurate documentation and reporting for all mail-handling activities.

Job Type & Location

This is a Contract position based out of Naperville, IL.

Pay and Benefits

The pay range for this position is $20.60 - $20.60/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Naperville,IL.

Application Deadline

This position is anticipated to close on Jan 9, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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