Accounts Receivable Clerk

Robert Half • Kent, OH • 7h ago

Description

Accounts Receivable & Collections Specialist - Part-Time

Position Overview:

The Accounts Receivable & Collections Specialist is responsible for managing daily accounts receivable (AR) activities, posting payments, ensuring timely and accurate customer billing, and supporting the collections process. This role requires strong attention to detail, excellent communication skills, and the ability to investigate and resolve discrepancies while providing exceptional support to both internal departments and external customers.

Primary Duties and Responsibilities:

Accounts Receivable (AR):

Post receipts by recording cash, checks, and credit card transactions towards customer accounts, as well as non-accounts receivable receipts.

Verify validity and resolve account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers by following established procedures.

Print and file or distribute company copies of invoices as required.

Mail, fax, and/or email customer invoices and statements.

Assist with collections by examining customer payment plans, reviewing payment history and credit line, and coordinating contact with the collections department.

Summarize receivables by maintaining invoice accounts, verifying totals, and preparing periodic reports.

Collections:

Pursue collection of delinquent accounts, including preparation and mailing of past due notices, establishing and monitoring payment schedules, conducting customer follow-up account research, and processing write-offs when appropriate; work closely with the Sales Department.

Communicate with customers by telephone to investigate accounts and correct errors as necessary.

Respond to telephone inquiries, assist in resolving questions regarding customer account status, and document the status of collection efforts.

Record information about customers' financial status and the progress of collection efforts.

Perform limited research in preparation for updating records, including tracing and verifying customer mailing addresses.

Qualifications:

Previous experience in accounts receivable, billing, or collections preferred.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.

Ability to work independently and collaboratively in a fast-paced environment.

High attention to detail and commitment to accuracy.

Proficiency with relevant accounting software and Microsoft Office applications.

Ready to take the next step?

Requirements - Minimum of 2 years of experience in accounts receivable or a similar role.

Proficiency in handling cash applications, billing, and commercial collections.

Strong knowledge of Microsoft Excel and other accounting software.

Excellent organizational and problem-solving skills.

Ability to communicate effectively with internal teams and external customers.

A keen eye for detail and commitment to maintaining accurate records.

Experience in preparing financial reports and analyzing account discrepancies.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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