program manager

Starbucks • Seattle, WA • 2h ago

Now Brewing - program manager ST! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

We're hiring a program manager to drive a high-impact technology initiatives that transforms Starbucks' supply chain and retail operations through intelligent, scalable systems. This role is deeply embedded in engineering and product delivery, leading efforts to build real-time inventory platforms, automate SKU transitions, and deploy location-based assortment optimization tools. You'll work cross-functionally with technology, operations, and supply chain teams to architect solutions that modernize our cloud infrastructure, streamline data flows, and deliver frictionless partner and customer experiences. If you thrive in complex systems, love solving enterprise-scale challenges, and want to shape the future of inventory tech at Starbucks, we want to hear from you.

As a program manager, you will...

Lead end-to-end delivery of complex, cross-functional technology programs-from roadmap planning through deployment-ensuring alignment across engineering, supply chain, and Coffee House Operations.

Apply expert-level program and project lifecycle management practices to drive execution, manage risks, and deliver scalable solutions that modernize inventory, fulfillment, and financial systems.

Navigate enterprise systems and vendor relationships by managing external partners, reviewing statements of work, and ensuring technical deliverables meet business goals.

Communicate with clarity and influence across all levels, facilitating decision-making, resolving ambiguity, and driving alignment between business and technology stakeholders.

We'd love to hear from people with:

Depth of Experience

10+ years of progressively responsible experience in program and project management.Demonstrated success leading enterprise-scale initiatives (e.g., $10M+ budgets, multi-year timelines, multiple business units).

Breadth of Knowledge

Mastery of end-to-end lifecycle management: planning, execution, risk management, financial governance, change control, and operational handoff.

Expertise in implementing and upgrading ERP systems, Supply Chain Management platforms, and/or Inventory Management and Planning systems, ensuring seamless integration across business functions.Ability to apply industry-standard frameworks (Agile, SAFe, Waterfall) and tools (Jira, MS Project, Confluence).

Complexity Handling

Proven ability to manage multi-phase programs with interdependent workstreams and cross-functional teams (engineering, supply chain, retail).

Skilled at resolving high-impact risks and issues before they affect delivery.

Quantifiable Impact

Track record of delivering programs on time and within budget (95%+ adherence).

Achieved measurable improvements (e.g., reduced delivery timelines by 20%, improved integration accuracy by 30%).

Leadership & Influence

Ability to influence senior stakeholders, drive alignment across diverse teams, and implement PMO best practices.

Experience mentoring other project managers and shaping governance standards.

Certifications and Education

Bachelor's degree in Business, Information Technology, Supply Chain, or related field (Master's degree preferred).

Project/Program Management Certifications: PMP (Project Management Professional), PgMP (Program Management Professional), or equivalent.

Agile/Scaled Agile Certifications: Certified ScrumMaster (CSM), SAFe Program Consultant (SPC), or PMI-ACP.

ERP and Supply Chain Systems Training: SAP, Oracle ERP, or similar platforms.

Advanced Financial Management or Risk Management Training (preferred).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

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