Administrative Services Section Chief (Administrative Officer 2)
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Administrative Services Section Chief (Administrative Officer 2)
Salary
$59,345.00 - $90,211.00 Annually
Location
Dauphin County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CSSC-2025-38614-08640
Department
Department of Conservation & Natural Resources
Division
CN Bur of Admv Srvs
Opening Date
12/24/2025
Closing Date
1/6/2026 11:59 PM Eastern
Job Code
08640
Position Number
00050287
Union
Non-Union
Bargaining Unit
A3
Pay Group
ST07
Bureau / Division Code
00381300
Bureau / Division
Bureau of Administrative Services
Worksite Address
400 Market Street
City
Harrisburg, Pennsylvania
Zip Code
17101
Contact Name
OA, CE Section Intake Division
Contact Email
RA-OACEINTAKESEC@pa.gov
Description
Benefits
Questions
THE POSITION
Are you a highly organized, diligent professional who thrives in a fast-paced environment? If so, the Department of Conservation and Natural Resources invites you to bring your skills and leadership to our team. We are seeking an innovative and ambitious Administrative Officer 2 to serve as the Administrative Services Section Chief within the Bureau of Administrative Services. In this key role, you will help plan, coordinate, and oversee a comprehensive range of department-wide support services. Take the next step in your career and join us in supporting a mission that makes a difference-apply today!
DESCRIPTION OF WORK
As an Administrative Services Section Chief, you will oversee the Department of Conservation and Natural Resources' (DCNR) information technology (IT) business needs. You will serve as the liaison between the Pennsylvania Department of Transportation and DCNR on all matters related to snowmobile and ATV registration and licensing. In this role, you will direct the acquisition, maintenance, and operation of the department's 2,900-unit vehicle and equipment fleet; direct the management of DCNR's parking and facility leases; and oversee the Commonwealth purchasing card, corporate travel card, airline, and agency lodging card programs.
Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00050287) .
Work Schedule and Additional Information:
Full-time employment, 37.5 hours per week
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year as an Administrative Officer 1;or
Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree;or
Any equivalent combination of experience and training.
Other Requirements:
This particular position also requires the possession of a current driver's license which is not under suspension.
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !
See the total value of your benefits package by exploring ourbenefits calculator.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.
*Eligibility rules apply.
01
Selective Criteria- Do you possess a current driver's license which is not under suspension?
Yes
No
02
If you answered yes, please provide your driver's license number and expiration date. If you answered no, @type N/A in the text box below.
03
Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 1 for one full year or more?
Yes
No
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.]
05
How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, or procurement?
3 years or more
2 but less than 3 years
1 but less than 2 years
Less than 1 year
None
06
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
07
What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
Master's degree or higher
Bachelor's degree
Some coursework
None
08
CS-INSTRUCTIONS You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
09
WORK BEHAVIOR 1 - WRITTEN COMMUNICATION
Compiles information for financial, statistical, monthly, or other reports; manuals; letters; memoranda; training materials; policies; and procedures, to record information, respond to correspondence, or disseminate information. Creates documents for review, approval, and distribution to a variety of audiences.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience compiling information for reports; manuals; correspondence; training materials; or policies and procedures in order to record information, respond to correspondence, or disseminate information. I created documents for review, approval, and distribution to a variety of audiences. I was responsible for the entire document.
B. I have experience creating portions or sections of reports; manuals; correspondence; training materials; or policies and procedures in order to record information, respond to correspondence, or disseminate information. I created portions or sections of documents for review, approval, and distribution to a variety of audiences. I was not responsible for the entire document.
C. I have successfully completed college-level coursework or training related to technical writing, report writing, or non-fiction writing.
D. I have NO experience or training related to this work behavior.
10
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @types of written communication you were responsible for and your level of responsibility
11
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University/Training Source
Course Title
Credits/Clock Hours
12
WORK BEHAVIOR 2 - ANALYZING INFORMATION
Reviews and analyzes information including records, transactions, reports, etc., to determine its accuracy or impact and communicates findings in order to make adjustments or corrections.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience reviewing and analyzing information to determine its accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to all 4 of the following: Human Resources, Purchasing, Funding, AND Property Management.
B. I have experience reviewing and analyzing documents to determine its accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to any 2 or 3 of the following areas: Human Resources, Purchasing, Funding, OR Property Management.
C. I have experience reviewing and analyzing information to determine its accuracy or impact and communicating findings in order to make adjustments or corrections. This experience was related to any 1 of the following areas: Human Resources, Purchasing, Funding, OR Property Management.
D. I have successfully completed college-level coursework or training related to data quality review, or data analysis.
E. I have NO experience or training related to this work behavior.
13
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The areas(s) in which you analyzed information. Human Resources, Purchasing, Funding and/or Property Management
14
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University/Training Source
Course Title
Credits/Clock Hours
15
WORK BEHAVIOR 3- TECHNICAL ASSISTANCE
Communicates with employers, business organizations, and citizens to explain applicable laws, regulations, policies, and procedures. Utilizes customer service skills when dealing with adversarial situations.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience communicating with others to explain applicable laws, regulations, policies, or procedures. I utilized customer service skills when dealing with adversarial situations. This experience was related to all 4 of the following: Human Resources, Purchasing, Funding, AND Property Management.
B. I have experience communicating with others to explain applicable laws, regulations, policies, or procedures. I utilized customer service skills when dealing with adversarial situations. This experience was related to any 2 or 3 of the following areas: Human Resources, Purchasing, Funding, OR Property Management.
C. I have experience communicating with others to explain applicable laws, regulations, policies, or procedures. I utilized customer service skills when dealing with adversarial situations. This experience was related to any 1 of the following areas: Human Resources, Purchasing, Funding, OR Property Management.
D. I have successfully completed college-level coursework or training related to communications, customer service, public relations, or public speaking.
E. I have NO experience or training related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The area(s) in which you provided technical assistance. Human Resources, Purchasing, Funding and/or Property Management.
17
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University/Training Source
Course Title
Credits/Clock Hours
18
WORK BEHAVIOR 4 - SUPERVISION
Perform the full range of supervisory duties. This includes planning, delegating, and reviewing work; establishing priorities and timeframes for completion of work; providing guidance to staff on complex problems; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; interviewing and recommending selection of applicants; and identifying training needs and providing training to staff.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience performing the full range of supervisory duties which included planning and delegating work; approving/denying leave; evaluating employee performance; resolving complaints and grievances and taking disciplinary actions; and interviewing and recommending applicant selection.
B. I have experience as a lead worker which included reviewing work for accuracy and timeliness and providing training to staff.
C. I have successfully completed college-level coursework or training related to supervisory development, labor relations, or human resource management, but I do not have at least six months of supervisory or lead work experience in a work setting.
D. I have NO experience or training related to this work behavior.
19
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience.
The duties you performed as a supervisor (evaluating employee performance, approving/denying leave, resolving grievances and taking disciplinary actions, etc.).
Your duties as a lead worker (reviewing work for accuracy, providing training, etc.)
Your specific responsibilities.
20
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
Training Source
Course Title
Credits/Clock Hours
21
WORK BEHAVIOR 5 - FUNDS ALLOCATION
Maintains adequate internal controls to ensure accurate records exist to support revenue and expenditures. Maintains and analyzes expenditures or other financial obligations for the purpose of providing recommendations on the use of funds and maintaining budgetary controls. Reviews and approves, disapproves, or recommends adjustments to requests for financial commitments and expenditures.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience maintaining internal controls to ensure accurate records exist to support revenue and expenditures. I was responsible for recommending and approving adjustments for financial commitments and expenditures.
B. I have experience maintaining internal controls to ensure accurate records exist to support revenue and expenditures. I recommended adjustments for financial commitments and expenditures, but someone else was responsible for approving my recommendations.
C. I have successfully completed college-level coursework related to accounting.
D. I have NO experience or coursework related to this work behavior.
22
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The actual duties you performed to allocating funds.
Your level of responsibility.
23
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University/Training Source
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
