Description:
The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Global Marketing Manager to join our Global Marketing department. In this role, you will be collaborating closely across the organization, including the broader brand, partnerships, and digital teams, where you'll be instrumental in growing Hyatt's Cobrand credit card portfolio. You will be part of a team that is passionate about diversity, equity and inclusion, committed to nurturing curiosity and new skills, and building connections across the organization with stakeholders, colleagues and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.
As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Global Marketing Manager is responsible for driving customer growth for the cobrand credit card portfolio. Rooted in brand strategy, this role oversees acquisition strategy, partner coordination, marketing execution, and performance optimization across all channels.
Demonstrated excellence in performance marketing, optimization and cross-functional partnership are critical to success in this position.
Drive acquisition marketing initiatives for the World of Hyatt cobrand credit card portfolio across paid, owned, and partner channels to drive customer growth.
Support development of channel-specific strategies and campaigns by translating consumer insights, performance trends, and partner input into actionable marketing plans.
Manage day-to-day coordination with internal stakeholders (Partnerships, Digital, Loyalty, Analytics) and external partners (bank, agencies) to ensure timely, accurate, and aligned campaign execution.
Monitor and optimize marketing performance across channels, identifying opportunities to improve efficiency and conversion; support test-and-learn roadmaps and performance reporting.
Collaborate with creative, media, and analytics teams to ensure best-in-class marketing assets, audience targeting, and measurement practices.
Contribute to operational planning and project management, ensuring initiatives are well-documented, communicated, and delivered on schedule.
Support cross-functional initiatives related to partnership marketing, including campaign reviews, asset trafficking, compliance workflows, and promotional calendar alignment.
Participate in broader Hyatt marketing and team culture initiatives, including opportunities within Diversity & Inclusion programs.
Qualifications:
Experience Required:
5-7 years of experience in marketing, with a focus in growth, acquisition, or performance marketing.
Demonstrated ability to manage cross-functional projects and collaborate effectively with internal teams, agencies, and external partners.
Strong analytical skills with experience interpreting performance data, optimizing campaigns, and presenting insights to stakeholders.
Excellent organizational and communication skills, with the ability to manage multiple initiatives and meet deadlines in a fast-paced environment. Experience Preferred:
Bachelor's degree or higher in business management, marketing or a related field
Experience in financial services, hospitality, airlines, retail, or eCommerce
Hands-on experience with digital marketing channels (paid media, email, on-site, or paid social) and related tools/platforms.
Familiarity with A/B testing, experimentation frameworks, or performance measurement methodologies.
Experience working with or supporting partner-driven programs (e.g., cobrand credit cards or strategic brand partnerships).
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.
The salary range for this position is $98,600 - $128,000
The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.
We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.
Primary Location: US-IL-Chicago
Organization: Hyatt Corporate Office
Pay Basis: Yearly
Job Level: Full-time
Job: Commercial Services Strategy %26 PMO
Req ID: CHI015077
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
