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Please see Special Instructions for more details.

As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at www.luc.edu/mission/. For information about the university's focus on transformative education, they should consult our website at www.luc.edu/transformativeed.

Position Details

Job Title ADMINISTRATIVE ASSISTANT

Position Number 8101172

Job Category University Staff

Job Type Full-Time

FLSA Status Non-Exempt

Campus Rogers Park-Lake Shore Campus

Department Name STUDENT ACADEMIC SERVICES

Location Code STUDENT ACCESSIBILITY CENTER (02043G)

Is this split and/or fully grant funded? No

Duties and Responsibilities

The Administrative Assistant supports all programs and services of the Student Accessibility Center ( SAC ) under the supervision of the Director of the Student Accessibility Center. This position is responsible for managing the front desk and reception area of the Student Accessibility Center at Lake Shore Campus and its satellite offices at Water Tower Campus and Health Sciences Campus.

The Administrative Assistant:

Provides support and clerical assistance for the Student Accessibility Center, its staff, and testing operations, as needed.

Manages the general SAC email inbox, tracking of new student inquiries to SAC , initial outreach to students interested in receiving services, and participates in ongoing communications with students.

Assists with peak volume tasks such as processing letters for students' accommodations, exam scheduling training to students, and coordination of ASL / CART services.

Assists with the recruiting, hiring, training, and supervision of undergraduate and graduate student workers.

Serves as application and content administrator for Symplicity Accommodate case management system; provides training to new staff users as needed.

Oversees and manages content for the SAC website utilizing content management system.

Completes employment paperwork in accordance with federal regulations and Human Resources hiring policies and procedures.

Assists in the creation of periodic reports for the Director, Associate Directors, and Assistant Director, detailing SAC programming, usage, and activities.

Provides administrative support including agenda preparation and note-taking for unit meetings, various standing committees, and task groups as needed under the direction of the Director.

Arranges meetings and coordinates follow-up from meetings for the Director including writing agendas, making room reservations, catering/food orders, set-up requests, vendor services, taking minutes, and creating meeting reports for attendees.

Provides administrative assistance to maintain SAC staff ProCard accounts.

Provides excellent service to students, faculty, and staff while providing an organized and welcoming front desk/waiting room environment.

Interacts compassionately and effectively with distressed students, faculty, and parents/families.

Must have the ability to work under pressure and perform multiple tasks due to a high volume of student/faculty visits, including phone calls, emails, drop-in visits, and scheduled appointments.

Participates in university-wide and in Student Academic Services ( SAS ) signature programs, events, and activities, including but not limited to: Orientation, New Student Convocation, finals week proctoring, Undergraduate Admission open houses, Commencement, and student celebrations.

Performs related duties as assigned.

Minimum Education and/or Work Experience

High school diploma or equivalent and one to three years of relevant experience; some positions may require additional experience.

Qualifications

Strong organizational skills and effective verbal and written communication skills required.

Must be self-motivated with the ability to multi-task and work cooperatively in a fast-paced team environment.

Strong attention to detail, accuracy, sound judgment, and the ability to maintain confidentiality are required.

Certificates/Credentials/Licenses

N/A

Computer Skills

Proficiency with Microsoft 365 suite of applications, Internet, and email applications.

Advanced knowledge of computer applications including: MS Access, MS Excel, and Adobe

Experience with web content management systems and website maintenance, e.g., T4 preferred.

Experience with Symplicity Accommodate or other case management systems.

Supervisory Responsibilities No

Required operation of university owned vehicles No

Does this position require direct animal or patient contact? No

Physical Demands None

Working Conditions Irregular Hours

Open Date 08/01/2025

Close Date

Position Maximum Salary or Hourly Rate $27.00/hr

Position Minimum Salary or Hourly Rate $18.00/hr

Special Instructions to Applicants

About Loyola University Chicago

Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes (https://www.luc.edu/academics/schools.shtml) -including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.

Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here (https://www.luc.edu/hr/facultystaffbenefits/) .

Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy (https://www.luc.edu/equity/policyprocedure/universitynondiscriminationpolicy/) .

Quick Link for Posting https://www.careers.luc.edu/postings/33533

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