Back to Jobs search

RESIDENTIAL CARE SUPERVISOR/EXPERT

State of Arkansas • Arkadelphia, AR • 4d ago

Date: Dec 23, 2025

Req ID: 54688

Location:

Arkadelphia, AR, US, 71923

Category: AR DEPT OF HUMAN SERVICES

Anticipated Starting Salary: $43,088.00

Position Number: 22109734

County: Clark

Posting End Date: 12/31/2025

This position is being filled at the Arkadelphia Human Development Center.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series:Residential Care - Carerr Path

Classification:Residential Care Supervisor/Expert

Class Code:PRC05P

Pay Grade:SGS04

Salary Range:$43,088 - $63,770

Job Summary

The Residential Care Supervisor is responsible for overseeing the daily operations of a state-run residential care facility, ensuring the safety, well-being, and development of residents. This role provides leadership to direct care staff, ensures compliance with state and federal regulations, and fosters a supportive and structured living environment. The ideal candidate will possess strong leadership, communication, and problem-solving skills while demonstrating compassion and a commitment to person-centered care.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Lead, mentor, and supervise direct care staff to ensure the highest standard of resident care. Oversee staff schedules, assignments, and performance evaluations to ensure adequate coverage and efficiency. Address personnel concerns, facilitate conflict resolution, and support staff in handling challenging situations. Ensure residents receive individualized care plans tailored to their medical, social, and emotional needs. Monitor residents' behavior, health, and well-being, coordinating with healthcare professionals and case managers as needed. Address resident grievances, provide guidance, and advocate for their rights and needs. Maintain compliance with Arkansas state laws, Medicaid requirements, and agency policies regarding residential care services. Conduct facility inspections and audits to uphold safety, cleanliness, and operational standards. Ensure proper documentation and reporting of incidents, resident progress, and staff activities. Provide leadership during emergency situations, behavioral crises, or medical incidents. Train staff on de-escalation techniques, crisis response, and intervention strategies. Mediate conflicts between residents, staff, and families to maintain a positive and cooperative environment.

Knowledge and Skills

Ability to supervise, motivate, and develop staff in a fast-paced environment. Experience in staff scheduling, performance evaluation, and personnel management. Strong decision-making and problem-solving skills to address operational and resident needs. Ability to assess and respond to resident needs with empathy and professionalism. Knowledge of mental health care, disability support, and trauma-informed practices. Strong commitment to resident advocacy and person-centered service delivery. Understanding of Arkansas state laws and federal regulations related to residential care. Ability to maintain detailed reports, logs, and documentation in accordance with agency policies. Excellent verbal and written communication skills for interacting with staff, residents, and stakeholders. Ability to build trusting relationships with residents, families, and team members. Ability to effectively respond to emergencies and de-escalate crises. Experience in managing challenging behaviors and resolving conflicts professionally.

Minimum Qualifications

At least three years of experience in social services, behavioral health, healthcare, psychology or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

Must be certified or eligible to become certified as a Certified Nursing Assistant within six months of employment. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market:Little Rock

Nearest Secondary Market:Arkadelphia

Similar Jobs

Deli Production Team Member

Pilot Company • Arkadelphia, AR • 22h ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.95 - $16.95 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

22h ago

Go to Apply

Deli Baker

Pilot Company • Arkadelphia, AR • 22h ago

Retail & Hospitality

Company Description Pay Rates Starting between: $11.60 - $15.70 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th...

22h ago

Go to Apply

Client Service Specialist (Teller)

Bank OZK • Arkadelphia, AR • 1d ago

Finance, Accounting & Banking

Why Bank OZK Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional se...

1d ago

Go to Apply

CERTIFIED NURSING ASSISTANT

State of Arkansas • Arkadelphia, AR • 4d ago

Hospital & Medical

CERTIFIED NURSING ASSISTANT Date: Dec 23, 2025 Req ID: 54843 Location: Arkadelphia, AR, US, 71923 Category: AR DEPT OF HUMAN SERVICES Anticipated Starting Salary: $39,170.00 Position Number: 22099537 County: Clark Postin...

4d ago

Go to Apply

Intern - Electrical Engineering STEM

Arkansas Electric Cooperative Corporation • Malvern, AR • 1w ago

IT & Engineering

Intern - Electrical Engineering STEM Req Id: 747 Job Function: Operations Location: Malvern, Arkansas, US, 72104 Better Connected, Together: Employees Power Our Mission At Arkansas Electric Cooperative Corporation (AECC)...

1w ago

Go to Apply

Power Plant Summer Worker

Arkansas Electric Cooperative Corporation • Malvern, AR • 1w ago

Power Plant Summer Worker Req Id: 748 Job Function: Operations Location: Malvern, Arkansas, US, 72104 Better Connected, Together: Employees Power Our Mission At Arkansas Electric Cooperative Corporation (AECC) and Arkans...

1w ago

Go to Apply

Customer Service Associate

Walgreens • Arkadelphia, AR • 1w ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1w ago

Go to Apply

Wireless Sales Manager - Pine Bluff, AR

Acosta Group • Arkadelphia, AR • 1w ago

Management & Administrative

DESCRIPTION Leads, coaches, guides, advises, mentors, recruits, develops, and manages a team that drives sales for the biggest wireless brands in the industry by motivating a team of part-time and/or full-time Wireless P...

1w ago

Go to Apply

Instrumentation & Electrical Technician

Veolia North America • Arkadelphia, AR • 1w ago

IT & Engineering

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as ha...

1w ago

Go to Apply

CORRECTIONS SERGEANT

State of Arkansas • Malvern, AR • 1w ago

CORRECTIONS SERGEANT Date: Dec 23, 2025 Req ID: 54860 Location: Malvern, AR, US, 72104 Category: DEPARTMENT OF CORRECTION Anticipated Starting Salary: $61,523 Position Number: 22077613 County: Hot Spring Posting End Date...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.