Aging Care Manager 2 (Local Government) - Westmoreland County Area Agency on Aging
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Aging Care Manager 2 (Local Government) - Westmoreland County Area Agency on Aging
Salary
$47,385.00 Annually
Location
Westmoreland County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2025-38792-L0635
Department
Local Government
Division
AN Westmoreland Co Aaa
Opening Date
12/22/2025
Closing Date
1/4/2026 11:59 PM Eastern
Job Code
L0635
Position Number
Multiple positions may be filled from this posting.
Union
SEIU
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88101165
Bureau / Division
Westmoreland County Area Agency on Aging
Worksite Address
200 South Main Street
City
Greensburg, Pennsylvania
Zip Code
15601
Contact Name
Marlene Helinski
Contact Phone
724.830.4450
Contact Email
mhelinsk@westmorelandcountypa.gov
Description
Benefits
Questions
THE POSITION
Are you familiar with community resources, benefits, and aging-related programs? Westmoreland County Area Agency on Aging is seeking compassionate and knowledgeable Aging Care Manager 2s to help older individuals and their families navigate care options, access vital services, and maintain independence with dignity. This position offers the opportunity to positively impact the lives of older adults while building a rewarding career in aging services within a supportive, mission-driven environment. Bring your experience and commitment to our team!
DESCRIPTION OF WORK
As an Aging Care Manager 2, you will be tasked with maintaining a caseload of vulnerable consumers, exercising initiative and independent judgment when discharging assignments as well as seeking advice and help with the more unusual and difficult cases. You will be responsible for gathering information from consumers, members of the consumers' families, neighbors, and other persons necessary for the identification of social, economic, emotional, health, or physical problems for assisting the consumer. Work involves conducting home visits, creating care plans, setting up and ordering services with providers, and actively participating in meetings. Effective communication and extensive knowledge regarding community resources is essential as you will be providing guidance, education, and support to consumers and caregivers.
Work Schedule and Additional Information:
Full-time employment
Work hours are 8:30 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This position may be required to be on a standby rotation for off-hours coverage.
Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of training and probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Greensburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Six months as an Aging Care Manager 1 or a County Caseworker 1;or
Successful completion of the County Social Casework Intern program;or
Six months of professional human services or nursing experience; and a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field;or
An equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/testoncefor this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
Yes
No
02
Have you been employed by a Pennsylvania local government agency in a civil service covered position as an Aging Care Manager 1 or County Caseworker 1 for six or more months full-time?
Yes
No
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
04
Have you completed the County Casework Intern Program in a civil service covered position with a Pennsylvania local government agency?
Yes
No
05
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
06
How much full-time professional human services or nursing experience do you possess?
6 months or more
Less than 6 months
None
07
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, @type N/A in the text box below.
08
How much graduate coursework have you completed in the social sciences, behavioral sciences, human services, hospital administration, nursing home administration, nursing, public health, health sciences, community health, health care management, or law enforcement?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.
You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
15 credits or more
Less than 15 credits
None
09
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .
Yes
10
WORK BEHAVIOR 1 - ASSESS CONSUMER NEEDS
Assesses consumers' needs and levels of care by interviewing and obtaining information from consumers, members of their families, and other persons necessary to identify social, economic, health, or physical problems to assist the consumers in obtaining a variety of services according to their needs; completes timely written assessments that includes a summarization of the information secured during the interviews via Social Assistance Management System (SAMS) information technology system.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience conducting needs assessments by interviewing/obtaining information from consumers 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing SAMS information technology system or a similar database.
B. I have experience conducting needs assessments by interviewing/obtaining information from consumers other than 60 years of age or older to identify social, economic, health, or physical problems to ascertain services to assist them AND I completed written assessments summarizing the information secured during the interviews utilizing an information technology system/database.
C. I have experience performing minimal or routine aspects of this work behavior, such as taking health histories from consumers using a standard documentation format.
D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology.
E. I have NO experience or coursework related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of audience you assessed
The actual duties you performed
Your level of responsibility
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
13
WORK BEHAVIOR 2 - CARE PLANS/CARE MANAGEMENT
Develops person-centered care plans and provides care management services to consumers and their families by making telephone calls, home visits, and reassessments to meet each consumer's needs and assist them in obtaining the services/supports. Maintains a caseload of consumers receiving the services/supports and completes ongoing case documentation.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience developing person-centered care plans AND providing care management services to consumers and their families by making telephone calls, home visits, and reassessments to adults 60 years of age or older AND I maintained a caseload AND completed ongoing case documentation.
B. I have experience developing care plans AND providing care management services by making telephone calls, home visits, and reassessments for a population/audience in any human service profession/area AND I maintained a caseload AND completed ongoing case documentation.
C. I have experience performing limited aspects of this work behavior in a direct services capacity.
D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, or psychology.
E. I have NO experience or coursework related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of care plans you developed and for whom
The actual duties you performed
Your level of responsibility
15
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
16
WORK BEHAVIOR 3 - COORDINATION OF SOCIAL SERVICE RESOURCES
Assists consumers in utilizing available resources by working in close cooperation and coordination with staff in other social service agencies, hospitals, clinics, courts, other service providers, and the community for the purpose of meeting the needs of the consumers and providing continuity for others who work with the consumer; provides information about, and refers consumers to, appropriate social service organizations.
Levels of Performance
Select the "Level of Performance" which best describes your claim.
A. I have experience individually assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations.
B. I have experience assisting consumers in utilizing available resources by coordinating with other social service agencies, hospitals, clinics, courts, other service providers, and the community AND I provided information about, and referred consumers to, appropriate social service organizations under the direct guidance of a supervisor or manager.
C. I completed a college internship related to this work behavior.
D. I have successfully completed college-level coursework related to gerontology, nursing, sociology, psychology, or counseling.
E. I have NO experience or coursework related to this work behavior.
17
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, @type N/A in the box below.
The name(s) of the employer(s) where you gained this experience
The @type(s) of agencies, providers, or groups you coordinated with
The actual duties you performed
Your level of responsibility
18
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, @type N/A in the text box below.
College/University
Course Title
Credits/Clock Hours
Required Question
Employer
Commonwealth of Pennsylvania
Address
613 North Street
Harrisburg, Pennsylvania, 17120
Website
http://www.employment.pa.gov
