Operations Manager

Amazon • Fort Wayne, IN • 2h ago

Description

External job description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.

Key job responsibilities

Key Responsibilities and Job Elements:

-Support, mentor, and motivate your salaried and hourly workforce

-Lead large-scope projects with site and regional impact

-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

-Manage safety, quality, productivity, and customer delivery promises

-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

-Stand/walk for up to 12 hours during shifts

-Work in an environment where the noise level varies and can be loud

-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

-Continuously climb and descend stairs (applies to sites with stairs)

Basic Qualifications

3+ years of employee and performance management experience

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Go to Apply

Share this job

Similar Jobs

Account Manager

CRST • Fort Wayne, IN • 19h ago

Management & Administrative

Description Ready to Drive Success? Join CRST as an Account Manager and help us build and maintain positive relationships with our customers. If you are a great communicator and know how to drive revenue and provide best...

19h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Auburn, IN • 23h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

23h ago

Go to Apply

Child Services Assistant

State of Indiana • Fort Wayne, IN • 3d ago

Management & Administrative

Child Services Assistant Date Posted: Dec 19, 2025 Requisition ID: 469658 Location: Fort Wayne, IN, US, 46806 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers i...

3d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Fort Wayne, IN • 4d ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

4d ago

Go to Apply

Security Officer - Warehouse

Allied Universal • Fort Wayne, IN • 4d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

4d ago

Go to Apply

Senior Manager, Supply Chain Management (Remote - Fort Wayne IN)

L3Harris • Fort Wayne, IN • 5d ago

Management & Administrative

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growt...

5d ago

Go to Apply

Entry Level Vehicle Service Specialist

Valvoline • Fort Wayne, IN • 5d ago

Management & Administrative

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, part-time workers, veterans, career changers-who have al...

5d ago

Go to Apply

Operations Manager

CVS Health • Fort Wayne, IN • 1w ago

Management & Administrative

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions compan...

1w ago

Go to Apply

Employment Services Navigator

State of Indiana • Auburn, IN • 1w ago

Management & Administrative

Employment Services Navigator Date Posted: Dec 15, 2025 Requisition ID: 469656 Location: Auburn, IN, US, 46706 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers...

1w ago

Go to Apply

Entry Level Recruiter/Sales Trainee

Actalent • Fort Wayne, IN • 1w ago

Management & Administrative

Overview Actalent connects passion with purpose. We're looking for a highly motivated Entry-Level Recruiter | Sales Trainee to join our team and help us advance the careers of skilled professionals doing impactful work....

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.