Operations Support Coordinator I

Columbia Bank • Federal Way, WA • 4h ago

About Us

A subsidiary of Columbia Bank, Financial Pacific Leasing is a direct provider of small-ticket and commercial equipment leases to third-party originators and lessors. We take pride in making personalized service our top priority.

About the Position

This is a great opportunity for someone who enjoys working in an office setting independently and within a fun and supportive team handling day to day front and back end administrative tasks. Success in this role comes to those with computer and multi-phoneline experience, excellent attendance, attention to detail and organizational skills, and has the ability to prioritize but be flexible with the demands of the day.

The essential responsibilities in this role include, but are not limited to:

Handling clerical tasks, such as sorting and routing mail

Electronic and timely filing of documents for various departments

Finalizing Customer Service files and addendums

Creating document packets for various @types of contract changes

Assigning files and worklists to Titling Specialists

Accurately processing payments received to the physical office location

Performing various receptionist duties, such as greeting and assisting visitors, answering and routing calls and emails

Organizing and maintaining insurance documents

Assisting customers by providing copies of requested documents and tax information

Required Knowledge, Skills and Abilities

Must be a high school graduate or equivalent

Must present oneself in a professional manner

Must be proactive and adhere to all company policies including Bank Secrecy Act and compliance regulations

Mustmaintain confidentiality of all company information

Must provide exceptional customer service and support to our customers, partners and all levels of staff

Must have working knowledge of Microsoft applications (Outlook, Word, Excel)

Strong data entry skills

The pay range for this role is $19.22 - $24.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

3455 South 344th Way Suite 300 Federal Way WA 98001

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: http://careers@columbia.com

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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