Administrative Assistant II

Columbia Bank • Federal Way, WA • 6h ago

About Us

A subsidiary of Columbia Bank, Financial Pacific Leasing is a direct provider of small-ticket and commercial equipment leases to third-party originators and lessors. We take pride in making personalized service our top priority.

The essential responsibilities in this role include, but are not limited to:

Payment Processing

Processes payments received by mail and entersthem into the company's payment system.

Usesinternal systems todetermineproper fund allocation based on company hierarchy.

Prints and mailspayment authorization receipts to customers.

Payment Tracking & Reconciliation

Tracks wire transfers and reconcilesthem to monthly recap reports.

Coordinates with collectors for proper payment allocation and updates records.

Sends spreadsheets to Accountingfor posting purposes.

Credit Bureau Reporting

Runs daily credit bureau reports for all portfolio accounts.

Records credit scores in the company system and saves bureau reports in shared files.

Document Preparation & Mailing

Prepares and mails monthly demand letters after running required reports and omitting bankrupt accounts.

Prepares addendums, extensions, purchase agreements, and forbearances for portfolio services.

Prepares outgoing overnight shipments and enters tracking information into the tracking system.

Distributes all incoming and returned mail for portfolio services.

Invoicing

Invoicesfees for addendums, forbearances, late charges, miscellaneous items, and equipment purchases.

Invoices ending buyouts on leases and conditional sales six months prior to term end.

Account & Balance Management

Calculates year-end balances upon collector request and provides lessee information.

Ensures all equipment sales are properly reported and marked as "asset sold" in the system.

Completes forbearance setup and creates new files.

Performs forbearance audit reviews and indexes documents in the document management system.

Document Management

Scans and indexes legal documents, bankruptcy correspondence, settlement requests, repossession packets, customer correspondence, and reports into the document management system.

Completes detailed payment historiesfor collectors using internal tools.

Backup Support Responsibilities

Processes intent letters for the Asset Management department.

Updates daily collector delinquency reports, including bankruptcy, legal, rollbacks, payments held, forecast reports, and call volume reports using data from multiple internal systems and spreadsheets.

Handles overnight shipping processing for portfolio services when needed.

Requirements:

Deliver the highest level of customer service to all lessees, vendors, brokers, and internal staff.

Maintain strict confidentiality of all companyand customer information.

Build and sustain positive, collaborative relationships with Financial Pacific Leasing managers and team members.

Provide assistanceand support to colleagues as needed, fostering a cooperative work environment.

Perform additionalduties asassigned by management.

Ensure full compliance with current policies, procedures, and authority levels within the Portfolio Services Department.

Demonstrate adherence to all regulatory and compliance requirements, including the Bank Secrecy Act and company policies.

Take initiative to complete all required and job-specific training, and proactively raise or address compliance issues for evaluation, investigation, and resolution.

The pay range for this role is $21.00 - $24.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

3455 South 344th Way Suite 300 Federal Way WA 98001

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: http://careers@columbia.com

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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