Debt Recovery Specialist II

Columbia Bank • Federal Way, WA • 2h ago

About Us

A subsidiary of Columbia Bank, Financial Pacific Leasing is a direct provider of small-ticket and commercial equipment leases to third-party originators and lessors. We take pride in making personalized service our top priority.

Job Purpose

In this role, you will be responsible for recovering losses and deficiencies by way of litigation, forbearance agreements and other alternatives, minimizing dollars being charged off in assigned caseload. Ensures correct action is taken on bankruptcies. Performs all other duties as assigned by management.

Essential Duties and Responsibilities:

Meet and exceed company goals, particularly in Loss Prevention, in a professional and businesslike manner.

Communicate with lessees who are 90+ days delinquent via telephone, mail, personal contact, or other professional methods to collect monies owed to Financial Pacific.

Maintain complete and accurate collection notes in the system to ensure clarity for others regarding conversations and arrangements with lessees.

Keep monthly and year-to-date reports on individual results.

Possess knowledge of relevant legal, bankruptcy, and FCRA laws.

Attempt to negotiate settlements before recommending external actions (attorney or collections).

Evaluate guarantors' financial condition before pursuing lawsuits to ensure collectability.

Thoroughly and accurately evaluate each assigned contract to maximize collection at minimal expense.

Understand the details of each contract, including status, guarantor, equipment location, and equipment values.

Provide the highest level of customer service to all lessees, vendors, brokers, and staff.

Maintain confidentiality of all company information.

Develop and maintain positive relationships with all Financial Pacific Company managers and staff.

Assist and support other staff as needed.

Ensure regular and predictable attendance and punctuality.

Perform all other duties as assigned by management.

About You:

High School Diploma or GED, required.

Collection experience in a leasing/contract environment or equivalent preferred.

Experience in equipment evaluation and recovery techniques preferred.

Data entry skills and the ability to multi-task

Ability to learn and comply with all Bank policies, procedures, and systems.

Consistently demonstrates ability and willingness to builds relationships with associates.

Ability to think critically and provide appropriate solutions.

Requires reading, writing and basic math skills.

Ability to lift up to 25 pounds.

Be a part of a company that invests in you!

Professional Development: Grow your skills with our tailored premier banker programs.

A robust and comprehensive benefits package.

Career Growth: Clear paths to achieve your professional goals.

The pay range for this role is $23.10 - $26.06.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

3455 South 344th Way Suite 300 Federal Way WA 98001

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: http://careers@columbia.com

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

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