About the Department
Novo Nordisk's Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential?
The Position
Builds relationships, and differentiates Novo Nordisk products in the marketplace, with targeted accounts that influence patient access and care. Targets include a range of influential stakeholders and decision makers, including but not limited to: Payers/Regional PBMs, Health Systems with aligned Payers, Municipalities, Coalitions, Specialty Pharmacy, Federal Agencies and Employers, as defined by the role. Account activities include, but are not limited to, formulary placement/consideration for Novo Nordisk products, integrating overall NNI brand and corporate awareness across the customer 's organizational structure.
Relationships
This position reports into a Director or Senior Director within the Area Market Access Team. Internally, this position has the responsibility of informing all appropriate NNI personnel of any access changes or updates in account status within targeted accounts, which may impact sales and marketing activities or other efforts across the organization. Key collaboration partners include the entire Market Access & Public Affairs Team, PCOR (Pricing, Contracting, Operations and Reimbursement), Marketing, Area Commercial Sales Team, Medical Affairs, Legal & Compliance and Human Resources.
External relationships include responsibility for multiple channels and customers as outlined in the Purpose of this Job Description. This role also develops productive relationships and maintains contact with key account personnel, including C-suite executives and department heads. Additionally, this role maintains relationships with other local associations, organizations, and patient support partners.
Essential Functions
Masters Product and Disease State Knowledge:
Demonstrates a clear and thorough understanding of targeted disease states and their impact on all stakeholders/customers, as well as the full range of treatment options available and associated clinical outcomes
Leverages detailed knowledge of both Novo Nordisk and competitor products to communicate effectively and appropriately with key decision makers and influencers and differentiate NNI products in alignment with customer and patient needs and goals
Demonstrates Business Acumen:
Leverages appropriate proactive methods to gather and demonstrate a thorough understanding of integrated customer accounts, customer business models, financial dynamics, marketplace developments, competitive strategies, healthcare policy and NNI strategies and processes
Builds knowledge about national sales and marketing strategies and learns how to adapt to an Areas unique market dynamics. Observes the changing local and national healthcare environment and adjusts business plans accordingly
Coordinates, implements, and follows through on all relevant account contracts
Keeps abreast of all pricing changes and related impact to customer relationships and decision-making
Highlights NNI PRB approved patient-centric resources when relevant
Builds Business-Relevant Relationships:
Leverages a network of relationships with internal and external stakeholders in order to ensure an aligned, customer-focused approach for the execution of business plans. This includes, but is not limited to, relationships with Sales colleagues to address localized geographic needs and opportunities
Identifies key stakeholders who impact relevant customer accounts
Develops plans to gain access to, build, maintain and leverage ongoing business-relevant relationships
Maintains and keeps customer information current within approved NNI CRM platform(s)
Develops and Executes Business Plans:
Identifies business opportunities based on an understanding of customers across geography
Develops business plans, with leadership guidance, that facilitate access to the NNI portfolio
Engages with cross-functional teams to ensure alignment around opportunities and integrated customer account approaches
Follows-up with internal and external stakeholders to review product value, quality of care and account satisfaction
Physical Requirements
30-40% overnight travel required; Driver must maintain a valid driver's license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.
Qualifications
A Bachelors Degree required
Masters Degree in business-relevant field preferred
Previous experience as a people manager preferred
At least 5 years pharmaceutical/biotech / healthcare industry experience required
At least 1 year successful account management or other relevant experience within the healthcare market; relevant Novo Nordisk experience may be substituted, where appropriate
Multiple channel and customer experience preferred
Demonstrated ability to deliver effective customer presentations
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
We're not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
