Sr. Manager, Engineering - Solution Experiences

Smartsheet • Bellevue, WA • 3h ago

You will report to our Director of Engineering located in our Bellevue office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

Manage one or more related teams of 8-12+ software engineers across a product area or emerging pillar, driving development and success of products that delight customers.

Guide and mentor team members on architecture and best practices while reviewing and coaching on project designs for design review presentations.

Analyze feature sets for market effectiveness and implementation efficiency, facilitating feedback and discussions with Product and Design teams.

Create strong partnerships with product management and other essential business areas while contributing to business planning and product vision.

Lead cross-team technical efforts and address technical challenges that span multiple teams within your pillar area.

Plan and deliver end-to-end projects with high technical ambiguity and cross-team dependencies, communicating risks and building consensus with stakeholders.

Mentor and coach individuals and managers both within and outside your teams, identifying and growing potential successors.

Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineering talent strategically across multiple teams.

Own setting yearly and quarterly technical and operational goals for your product area while managing metrics and reporting.

Communicate effectively to executives and non-technical stakeholders, tailoring your approach to diverse audiences and anticipating conflicts proactively.

Create repeatable processes for measuring and improving team efficiency while demonstrating operational excellence leadership across your teams.

Champion AI adoption in both software and product development lifecycles, leveraging shared learnings to mature usage and enhance customer experiences.

You Have:*

10+ years software development experience

4+ years previous management experience

Strong background building and deploying AI/ML features relevant to search, including but not limited to:
- Vector Search and semantic search implementation
Ranking models (e.g., Learning to Rank - LTR)

Natural Language Processing (NLP) techniques for query understanding and document analysis

Experience productionizing and scaling ML models within a search stack.

Experience building scalable, high available customer-facing cloud applications

Experience building or managing full stack teams is a plus

Experience with large-scale Search/Information Retrieval systems (e.g., OpenSearch, Elasticsearch, Solr) preferred

Experience building teams including, recruiting and retention

Experience with Agile/Scrum methodologies

AWS or other Cloud experience

A degree in Computer Science, Engineering, or a related field or equivalent practical experience

Legally eligible to work in the U.S. on an ongoing basis

Current US Perks & Benefits:

HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees

401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)

Monthly stipend to support your work and productivity

Flexible Time Away Program, plus Sick Time Off

US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans

US employees receive 12 paid holidays per year

Up to 24 weeks of Parental Leave

Personal paid Volunteer Day to support our community

Opportunities for professional growt

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