Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054889
You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
Applications must be filed athttps://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00054889We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.Are you ready to grow and make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptrollerand#8217;s Office. We take pride in the work we do serving as Stateand#8217;s accountant, tax collector, treasurer, and much more! The Comptrollerand#8217;s office serves virtually every citizen in the state. As Texasand#8217; chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take our collective commitment to public service very seriously.Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.Clickhereto see an inside look at the Texas Comptrollerand#8217;s officeAbout The DivisionThe Property Tax Assistance Division (PTAD) provides technical assistance to local governments and taxpayers on property tax issues but does not grant jurisdiction to intervene in local tax matters. PTAD is split into four areas, allowing the Division to offer technical assistance and implement statutory requirements in many innovative ways. The areas are outreach and support, education and communications, field appraisals, and data analysis. Apply to become a part of this great innovative Division.General descriptionThe Comptrollerand#8217;s office is seeking an Arbitration Program Specialist in the Property Tax Assistance Division (PTAD). This role performs journey-level consultative services and technical assistance work. Acts as a subject matter expert on regular arbitration, limited arbitration, and the arbitrator registry and training. Provides extensive customer service to property owners, arbitrators, and appraisal districts. May provide guidance to others.Apply today and help the Comptroller's office keep the Texas economy strong.Work HoursAgency standard work hours are Monday through Friday from 8am to 5pm, 40 hours per week with occasional evening and weekend hours. Hours are subject to change based upon business need or division determination.This position may be eligible for a flexible/hybrid work schedule if certain conditions are met; working arrangements may change at any time as business necessitates.
Qualifications: Minimum QualificationsGraduation from an accredited college or university with a bachelorand#8217;s degree.
Three (3) yearsand#8217; experience researching, preparing, and editing documents for public dissemination.
Experience providing customer service.Preferred QualificationsGraduation from an accredited college or university with a bachelorand#8217;s degree in business, communications, economics, English, finance, government, management, political science, or public policy.
Experience in the property tax field.
Experience in government in a state agency, local government entities or legislative office.
Experience with arbitration and Tax Code Chapter 41A.SubstitutionsOne (1) additional year of full-time minimum experience as stated above may substitute for thirty (30 semester hours) of the required education with a maximum substitution of 120 semester hours (four years).In this role you will:Answers complex property tax related telephone calls; conducts research and prepares responses to inquiries. Composes, @types, and proofs written responses and prepares requested information and data. Maintain logs of questions received and answers provided. Responds to information requests by telephone, email, fax and written correspondence. May assist legislative staff, tax officials, property taxpayers and staff of various organizations with questions or concerns on arbitration-related matters.
May assist in development of training manuals and guidelines. May participate in development of training and/or delivery of arbitration training. Prepares, proofs or edits publications, forms, videos and webpages.
Researches and resolves complex problems with binding arbitration applications, arbitrator applications and issues related to the arbitrator registry. Performs various functions related to the arbitrator registry and requests for arbitration, including entry of applications, research of accounts, entry of standardized forms and account research to resolve processing and informational issues.
Coordinates and collaborates with program staff in program planning, development, implementation, analysis, and documentation of agency program, including offering technical expertise on use of arbitration systems. May work with IT division on implementation of new systems by testing functionality.
Performs other related duties as assigned.Maximize Your Earnings!At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offeringIf you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!Important Note to the Candidate:Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.MILITARY PREFERENCETo receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentationto this job application.https://hr.sao.texas.gov/CompensationSystem/JobDescriptionsClick on the occupational category for the position.Additional MOS can be found at the State Auditorand#8217;s Office,Military Crosswalk Guide.The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.Applications submitted through Work in Texas:Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.The Comptrollerand#8217;s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, rel
