Summary This announcement has been extended. Applicants who have apply, do not need to re-apply. Employee will serve as a Program Application Specialist - Training Coordinator located at the William S. Middleton Memorial Veterans Affairs in Madison, WI. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION The primary purpose of this position, employee will serve as an integrator that coordinates the business processes, software functions, and training. The primary functions is to ensure the business process is in place to support the implementation of new and updated information technology systems, serving as the functional expert for all matters relating to training for the Cerner Millennium Electronic Health Record (EHR) package. Duties will include, but may not be limited to the following: Integrator that coordinates business processes, software functions, and training. Ensure the business process is in place to support the implementation of new and updated information technology systems. Serves as the functional expert for all matters related to training for the new Electronic Health Record. Responsible for the coordination and training for service and facility staff in administrative and clinical areas for the new Electronic Health Record. Provides training and troubleshooting for clinical and administrative staff in business processes. Provides training for individual users on daily operational tasks and trains new users. Responsible for developing and presenting both formal lectures and on-the-job sessions. Trains users in resolving minor processing and equipment problems. Works with supervisors and collects information about the data and training needs for the service areas. Collects individual needs to determine menu access and training options for local, regional and national staff. Tracks, documents and records training attendance and completion. Serves as the technical expert in Talent Management System (TMS) and requires TMS Administrator skills. Problem solver with the special ability to integrate overall knowledge of the system and the training process, and to be innovative in the process. Provides testing of new options and software versions prior to implementation to gain familiarity with the new product features and confirms that software is working according to specifications. Provides support to the Informatics Service by providing information and analysis of software functions within the service. Responsible for designating and preparing data management, special studies, and reports for use by top management for budget preparation, workload projections, and quality assurance and utilization reviews. Prepares and delivers regularly recurring reports of training and program goals to leadership. Performs other duties, as necessary. Work Schedule: Full-Time, Monday-Friday 7:30am - 4:00pm Telework: This position may be authorized for Ad hoc telework. Ad hoc eligibility will be discussed during the interview process. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not Approved. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications In order to qualify for the Program Application Specialist - Training Coordinator GS-9 positions, applicant must meet at least one of the following minimum qualification requirements. A. EXPERIENCE: Required one full year of specialized experience that equipped the you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level (GS-7) in the normal line of progression for the occupation in the organization. Specialized experience includes coordinating training for facility staff in various administrative and clinical areas; analyzing, evaluating, advising, and coordinating all operations related to staff training; providing training and troubleshooting for staff in business processes and associated supporting training software; and tracking/maintaining documents/records to report on training attendance and completion. OR B. EDUCATION (TRANSCRIPT REQUIRED): Requires the successful completion of a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree Or LL.B. or J.D., if related. OR C. COMBINATION (TRANSCRIPT REQUIRED): Equivalent combinations of successfully completed graduate level education combined with specialized experience describes above to meet total qualification requirements. Only education in excess of 1 year (excess of 18 semester hours) is creditable to meet this requirement. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education is not creditable without documentation. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 80 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Note: Per "Executive Order 14251: Exclusions from Federal Labor-Management Relations Programs", this position is no longer eligible for bargaining unit participation.
