Retail Customer Service Team Member

Michaels • Wisconsin, Wisconsin • 8h ago

Store - MILW-NEW BERLIN, WI

Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Educate customers on the Voice of Customer (VOC) survey

Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)

Participate in the truck unload, stocking, and planogram (POGs) processes

Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store

Perform Store In Stock Optimization (SISO) and AD set duties as assigned

Support shrink and safety programs

Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards

Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members

Cross trained in Custom Framing selling and production

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires

Retail and/or customer service experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Michaels requires all team members in this role to be at least sixteen (16) years or older.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (http://www.michaels.com./) ?and? Michaels.ca .?The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit? www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English (https://www.eeoc.gov/sites/default/files/2022-10/22-088\EEOC\KnowYourRights\10\20.pdf)

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\KnowYourRights\screen\reader\10_20.pdf)

Federal FMLA Poster

Federal EPPAC Poster (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Similar Jobs

Bakery Clerk

COBORNS INCORPORATED • Sturgeon Bay, WI • 57min ago

Retail & Hospitality

JOB REQUIREMENTS: Overview As a Bakery Clerk I, you will assist the Bakery Department by wrapping, packaging and pricing products in the department while assisting guests with their overall shopping needs with remarkable...

57min ago

Go to Apply

AIRCRAFT MAINTENANCE COORDINATOR - Title 32

Air National Guard Units • Madison, WI • 59min ago

Retail & Hospitality

Summary This National Guard position is for a AIRCRAFT MAINTENANCE COORDINATOR - Title 32, Position Description Number D1528000 and is part of the WI 115 AMXS, Wisconsin Air National Guard. This vacancy is also advertise...

59min ago

Go to Apply

Maintenance and Automations Manager

HELLERMANNTYTON CORP • Milwaukee, WI • 1h ago

Retail & Hospitality

JOB REQUIREMENTS: Job Summary Under the direction of the Plant Manager, the Maintenance and Automation Manager is responsible for overseeing all day-to-day maintenance and repairs of the Plant Automation and Maintenance...

1h ago

Go to Apply

Maintenance Technician

ULINE INC • Pleasant Prairie, WI • 1h ago

Retail & Hospitality

JOB REQUIREMENTS: Maintenance Technician Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you a problem-solving pro with strong troubleshooting skills? Join Uline as a Maintenance Technician, wher...

1h ago

Go to Apply

barista - Store# 02349, WAUWATOSA

Starbucks • Milwaukee, WI • 1h ago

Retail & Hospitality

Crafting the world's finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone's day. Whethe...

1h ago

Go to Apply

Cashier Sales Associate All

GPM INVESTMENTS LLC • Wausau, WI • 3h ago

Retail & Hospitality

JOB REQUIREMENTS: Cashier/Sales Associate - All Shifts Requisition ID 2025-257130 Brand R-Stores Position Type Part-Time Location : Address 2007 Stewart Avenue Overview Are you ready to roll up your sleeves and be the he...

3h ago

Go to Apply

Cashier Sales Associate Midday

GPM INVESTMENTS LLC • Tomahawk, WI • 3h ago

Retail & Hospitality

JOB REQUIREMENTS: Cashier/Sales Associate - Midday/2nd Shift Requisition ID 2025-257436 Brand R-Stores Position Type Full-Time, Part-Time Location : Address 1727 E. Somo Avenue Overview Are you ready to roll up your slee...

3h ago

Go to Apply

Cashier Sales Associate Midday

GPM INVESTMENTS LLC • Mountain, WI • 3h ago

Retail & Hospitality

JOB REQUIREMENTS: Cashier/Sales Associate - Midday/2nd Shift Requisition ID 2025-257434 Brand R-Stores Position Type Part-Time Location : Address 14048 State Hwy 32 64 Overview Are you ready to roll up your sleeves and m...

3h ago

Go to Apply

Cashier Sales Associate Overnights

GPM INVESTMENTS LLC • Tomahawk, WI • 3h ago

Retail & Hospitality

JOB REQUIREMENTS: Cashier/Sales Associate - Overnights Requisition ID 2025-257437 Brand R-Stores Position Type Full-Time, Part-Time Location : Address 1727 E. Somo Avenue Overview Are you a night owl who works best indep...

3h ago

Go to Apply

Sales Associate Team Leader

GPM INVESTMENTS LLC • Glenbeulah, WI • 3h ago

Retail & Hospitality

JOB REQUIREMENTS: Sales Associate Team Leader Requisition ID 2025-256974 Brand R-Stores Position Type Full-Time Location : Address 211 W. Main Street Overview We are currently ready to hire a friendly, experienced Sales...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.