Sales Services Business Operational Manager

Check Point Software Technologies, Inc. • West Deptford Township, NJ • 3h ago

Reference #: 24750 Why Join Us? As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. Check Point Software Technologies has been honored by Time Magazine as one of the World's Best Companies for 2024 and Newsweek's 2025 list of Americas Best Cybersecurity Companies. We've also earned a spot on the Forbes list of the World's Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World's Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us. The Sales Services Business Operational Manager serves as the regional ambassador and operational focal point for all Sales Services activities in the United States. This role ensures seamless execution of business processes across the entire sales lifecycle-from pipeline and deal creation/approvals through post-booking to commission. The manager supports U.S. leadership in real time and drives the adoption and optimization of key initiatives, including quoting, discounting, and deal desk operations. Key Responsibilities Regional Leadership & Escalation Point Act as the primary Sales Services representative for the U.S., supporting managers across all time zones with operational guidance and problem resolution. Provide direction and support on all Sales Services topics, including Deal Desk, Commission, Order Management, Account Services, and related cross-functional issues. Offer hands-on business support across the entire sales lifecycle-from pipeline and deal creation/approvals through post-booking to commission. Project & Process Management Serve as the operational bridge between U.S. managers and headquarters in Israel, managing projects and processes to improve efficiency and system utilization. Identify gaps, drive solutions, and facilitate alignment between the U.S. organization and global teams. Lead initiatives to enhance process standardization, adoption, and effectiveness within the Sales Services organization. Improve Sales Services departments' response time in the U.S. Lead enablement, training, and adoption initiatives to ensure all teams understand and comply with updated policies and processes. Business Continuity & Operational Excellence (BCP) Ensure the U.S. Sales Services organization can operate independently and effectively in both routine and emergency situations. Centralize and prioritize organizational and departmental needs to strengthen resilience, responsiveness, and performance. Collaborate with global teams to anticipate challenges, mitigate risks, and maintain operational readiness. Qualifications Required Qualifications Experience: 5+ years in Sales Operations, Business Operations, or related roles within a global organization. Skills: Strong understanding of sales lifecycle processes (pipeline, deal desk, quoting, order management, commission). Excellent project management and process improvement skills. Ability to manage cross-functional initiatives and drive alignment across regions. Technical: Proficiency in CRM and ERP systems (Salesforce, SAP, or similar), advanced Excel skills. Soft Skills: Exceptional communication, problem-solving, and stakeholder management abilities. Location: Must be based in the U.S. East Coast time zone.

Preferred Qualifications Experience working with global teams and bridging regional operations. Familiarity with commission structures and incentive programs. Change management and training experience. Bachelor's degree in Business, Operations, or related field; MBA is a plus. Must be eligible to work in the US without employer sponsorship now or in the future. EOE M/F/Veterans/Disabled The wage range for this position takes into consideration a variety of factors in determining your pay. We'll consider your location, experience, certifications, and other business and organizational needs. The wage disclosure has not been adjusted for applicable geographic differentials associated with the location at which this position may be filled. A reasonable estimate of the current base wage range for this role is $90,000-130,000. In addition to the base compensation, certain roles are eligible for additional compensation, including an annual bonus or sales incentive based on revenue or utilization, depending on the terms of the plan and the employee's role. These awards are allocated based on individual performance. Benefits/perks listed here may vary depending on the nature of your employment with Check Point Software Technologies and the country/state where you work. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, stock awards and an employee stock purchasing plan.

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