Account Field Supervisor

Metro One Loss Prevention Services Group • Los Angeles, CA • 1w ago

Job Description

Metro One is a rapidly growing company currently hiring a Field Security Supervisor. We are looking for a strong supervisor to build a great client partnership who will be responsible for overseeing and coordinating the security operations of a specific client and will supervise a site or multiple field locations. This role ensures the safety of personnel, property, and assets, while enforcing company policies and security procedures.

Benefits Package:

Competitive compensation based on experience

Car Allowance

Health, Dental, and Vision offered

Opportunity for growth

Key Responsibilities

Supervision: Manage and oversee 30+ Loss prevention security guards throughout several sites within the Los Angeles territory.

Patrolling: Conduct regular site inspections and patrols to identify and correct security risks. Enforce Metro One LPSG Uniform Policy.

Incident Management: Ability to i ssue verbal or document disciplinary warnings to Security Officers for attendance, uniform issues, etc. Respond to and document security incidents, accidents, or breaches.

Training: Host weekly classes to train new hires to keep up with the demand. Train and mentor security staff on company protocols, emergency response, and communication standards.

Reporting: Work closely with Performance Manager to exceed service levels and submit regular updates to security management.

Coordination: Work closely with law enforcement or emergency services when necessary.

Compliance: Ensure all security operations comply with local laws, regulations, and company standards.

Recruitment: Ability to interview in groups or 1:1s and make candidate selections based on the client needs. Participate in weekly hiring events with the Talent Acquisition team.

Assist with all other operational needs with the Performance Manager.

Skills and Qualifications

Strong leadership and communication abilities

Knowledge of safety and emergency procedures

Ability to manage teams and handle high-pressure situations

Proficiency in report writing and incident documentation

Technical familiarity with technology, surveillance systems, alarms, and radios

Requirements

Education: High school diploma or equivalent degree in criminal justice or security management

Experience: 3-5 years experience in security loss prevention, military or law enforcement - REQUIRED

Certifications:

Active Security guard license

Valid CA Drivers License

Requirements

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