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Receptionist - 1st Floor

County of Hamilton • Cincinnati, OH • 3h ago

Requirements (Education, Experience, Licensure, Certification):

High school diploma or GED and 1 to 3 years of work-related experience.

Preferred Qualifications:

2 years of Juvenile Court experience.

Special Working Conditions and/or Hazards:

Employees work indoors and are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Job Duties:

Registers public for Court in JCMS and maintains docket list for referral and use by Case Managers. Directs the public, attorneys and agency personnel to assigned courtrooms or to correct locations. Answers telephone and directs calls to proper locations. pleadings in a timely manner.

Appoints interpreters, emails information to proper personnel and maintains paperwork.

Assists the Appeals Clerk with processing, filing and transmitting of paperwork.

Assists with redaction of documents as needed.

Performs other duties as assigned.

Demonstrates regular and predictable attendance.

Summary of KNOWLEDGE, SKILLS AND ABILITIES required for the position:

Must possess analytical skills/abilities, which include: Ability to answer questions and guide individuals who need information about court hearing locations.

Must possess clerical/administrative skills/abilities, which include: Ability to @type accurately and efficiently in a variety of systems, write legibly and demonstrate excellent clerical skills.

Must possess computer/technical skills/abilities, which include: Ability to operate a computer and use computer software, including, but not limited to: GroupWise, Microsoft Office and JCMS.

Must possess project/process management skills/abilities, which include: Ability to perform duties in an organized and efficient manner, demonstrating excellent organizational skills, time management skills and a high degree of precision.

Must possess written and oral communication skills/abilities, which include: Ability to communicate professionally, courteously and effectively in person, in writing, and over the phone; Ability to maintain positive, professional working relationships with associates, supervisors, officials and the general public;

Must possess job knowledge of departmental policies and procedures, resources of Hamilton County benefits available to the public, and Juvenile Court personnel policies and procedures.

https://www.hamiltoncountyohio.gov/government/departments/humanresources/employmentopportunities.php{rel="nofollow"}

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