The Advisor, Information Technology is responsible for the management, administration, and evolution of the organization's technological infrastructure (on-premises, cloud, and hybrid), ensuring the availability, security, and scalability of critical services. Leads the adoption of emerging technologies and best practices to optimize IT operations and resilience. Position will be working hybrid based in San Juan, PR.
Main Duties & Responsibilities
Plan, install, configure, and maintain infrastructure hardware, software, and services (servers, storage, networks, virtualization, cloud).
Manage hybrid and multi-cloud environments (Azure, AWS, O365, On-premise Windows AD), including deployment automation (IaC: Terraform, Ansible, Lambda, and APIs).
Implement and maintain virtualization solutions (VMware, Hyper-V, KVM) and container platforms (Docker, Kubernetes).
Proactively monitor system performance, availability, and security using advanced tools (SIEM, APM, observability).
Administer LAN, WAN, and SD-WAN networks, ensuring efficient and secure connectivity between sites and cloud services.
Configure, maintain, and optimize network devices (switches, routers, access points) and next-generation firewalls (NGFW).
Implement and manage dynamic routing protocols (OSPF, BGP, EIGRP) and network segmentation (VLAN, VRF).
Oversee perimeter security, access policies, and protection against external threats.
Apply cybersecurity policies, Zero Trust principles, and identity management (IAM).
Coordinate audits, patch management, and incident response.
Ensure compliance with regulated standards.
Design, test, and maintain disaster recovery (DRP) and business continuity plans (BCP).
Manage advanced backup solutions (on-premises and cloud), replication, and high availability.
Evaluate, propose, and implement emerging technologies: edge computing, artificial intelligence for operations (AIOps), automation with RPA, software-defined networks (SDN), infrastructure as code (IaC), and Zero Trust security solutions.
Lead cloud migration projects, data center modernization, and adoption of serverless architectures.
Coordinate infrastructure projects from planning to execution and closure.
Manage relationships with vendors, service contracts, and evaluation of new technological solutions.
Develop and maintain technical documentation, architecture diagrams, and operational procedures.
Promote continuous team training in new technologies and best practices.
Provide immediate support and response to critical incidents affecting service continuity, ensuring 24/7 availability, including on-call duties and after-hours attention for major issues.
Other duties may be assigned.
Minimum Requirements
Bachelor's in Business Administration, Information Technology, Computer Science or related field required.
Three (3) years of experience in IT Infrastructure administration (on-premises, cloud, hybrid) or related required. Banking experience preferred.
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
WS/Azure/GCP, VMware, Cisco (CCNA/CCNP), Fortinet, Palo Alto, ITIL, ISO 27001 and Kubernetes certifications preferred.
Extensive knowledge of Microsoft, Amazon Web Services, Azure, Office 365 environments, LAN, WAN, SD-WAN networks, routing protocols (OSPF, BGP, EIGRP), firewall administration, and perimeter security required.
Proficiency in MS Office (Word, Excel, Outlook) and other business applications required.
Excellent written and verbal communication skills in Spanish & English required.
Excellent interpersonal skills, multitasking, teamwork, and ability to work effectively with vendors is required.
Availability for critical incident response.
Li-Hybrid
WORK AUTHORIZATION & ELEGIBILITY:
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
Recruitment Privacy Statement (https://orientalbank.com/assets/pdfs/recruitment\privacy\policy_statement.pdf)
Compliance Posters
LI-Hybrid
This may be the opportunity to change your life and take your career to the next level.
Oriental is a great place to work, grow and develop. Each employee is key in the company's success. Our team consists of an excellent group of people and we believe you could be one of them. We offer you the opportunity to work and be part of an organization that is dedicated to progress. We offer diverse employment opportunities that go from internships to executive positions. We recognize that our employees are the most important asset of our company, which is why we foster an environment of collaboration, based on trust and mutual respect. Our selection process promotes equal employment opportunity and does not discriminate on grounds of sex, color, age, social status, religious beliefs, veteran status or disability. Included is reference material including our recruitment privacy policy and any relevant labor laws we abide to:
CompliancePosters / Labor Laws (https://orientalbank.com/assets/pdfs/compliance\posters.pdf)
Recruitment Privacy Policy Statement
Esta puede ser la oportunidad que cambie tu vida y lleve tu carrera profesional a otro nivel.
Oriental es un gran lugar para trabajar, crecer y desarrollarse. Cada empleado es nuestro factor clave en el éxito de la compañía. La mejor gente del mundo trabaja aquí y creemos que podrías ser uno de ellos. Oriental te ofrece la oportunidad de trabajar y ser parte de una organización que se dedica al progreso. En Oriental ofrecemos diversas oportunidades de empleo, que van desde internados hasta puestos directivos. Reconocemos que nuestros empleados son el activo más importante de nuestra compañía, es por esto que fomentamos un ambiente de colaboración, basado en la confianza, el respeto mutuo, al valorar las diferencias de cada empleado. Nuestro proceso de selección es uno que promueve la igualdad de oportunidades en el empleo y no discrimina por razón de sexo, color, edad, condición social, creencias religiosas, condición de veterano o incapacidad. A continuación material de referencia incluyendo nuestra política de privacidad y leyes laborales aplicables:
Afiches de Cumplimiento/ Leyes Laborales (https://orientalbank.com/assets/pdfs/compliance_posters.pdf)
Política de Privacidad de Reclutamiento
